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Tesla Advisor, Sales

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Tesla

2mo ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Lake Elmo

AI generated summary

  • You need 1+ years in customer service/sales, strong communication skills, organization, proficiency in MS Office/CRM, valid driver's license, and possibly a Motor Vehicle Salesperson License.
  • You will greet guests, educate customers on Tesla products, facilitate sales and test drives, ensure exceptional service, meet sales goals, and stay updated on EV trends and incentives.

Requirements

  • 1+ years of customer service and/or sales experience with proven track record to meet and exceed goals
  • Passionate about the Tesla Mission and our innovations in the personal transportation industry
  • Highly organized and excellent written and verbal communication skills
  • Proficient with Microsoft Office Suite and CRM tools
  • Ability to work evening hours, weekends, and holidays in a retail environment
  • Valid driver's license required
  • For roles working in CA, CO, HI, ID, MD, MS, NV, NC, OH, PA, TN, UT, VA, DC: This role requires you to possess a Motor Vehicle Salesperson License issued by the State Department of Motor Vehicles. Without the salesperson license, you cannot engage in sales activities. To check if you are eligible for the salesperson license, please contact the DMV in your state of employment
  • For roles working in AZ, GA, HI, IA, IN, NC, NJ, NM, NY, OH, PA, VT, WA: Notary license is preferred. Should notary support be required of this role, Tesla will provide assistance with obtaining a license

Responsibilities

  • Greet and engage walk-in guests, creating a welcoming atmosphere for effective conversations
  • Excite and educate prospective customers through various channels about Tesla's product offerings
  • Help build and maintain a robust sales pipeline by collecting customer information and facilitating test drives for potential buyers
  • Provide exceptional customer service throughout the sales cycle, including customer education, vehicle preparation, and document completion
  • Actively contribute to the achievement of monthly sales and delivery goals by meeting and exceeding individual sales and KPI targets
  • Demonstrate expertise in Tesla’s products and services and stay updated on EV trends and local incentives
  • Perform additional tasks as assigned to meet business needs, including but not limited to direct deliveries to customer homes

FAQs

What is the primary responsibility of a Tesla Advisor?

The primary responsibility of a Tesla Advisor is to guide customers through their exploration of Tesla's products, facilitating a seamless sale and delivery process while delivering an exceptional client experience.

What qualifications are required for this position?

Candidates must have 1+ years of customer service and/or sales experience, a valid driver's license, and for certain states, a Motor Vehicle Salesperson License. Proficiency with Microsoft Office Suite and CRM tools is also required.

Is prior experience in the automotive industry necessary?

No, prior experience in the automotive industry is not explicitly required, but a passion for sustainable energy and demonstrated sales or customer service experience is essential.

Are there specific work hours for this role?

Yes, candidates must be able to work evening hours, weekends, and holidays, as this is a retail position.

What kind of training supports are provided to new employees?

While the job description does not specify training details, new hires will likely receive training on Tesla's products and sales processes to effectively assist customers.

What benefits does Tesla offer to full-time employees?

Tesla offers competitive pay along with benefits such as medical plans with $0 payroll deductions, dental and vision plans, 401(k) with employer match, flexible spending accounts, paid time off, and more.

Is the position location-specific regarding licensing requirements?

Yes, certain states require candidates to possess a Motor Vehicle Salesperson License to engage in sales activities. Additionally, a notary license is preferred for specific locations.

How does Tesla support employees' family-building needs?

Tesla provides family-building benefits, including support for fertility, adoption, and surrogacy.

What is Tesla's stance on diversity and inclusion in hiring?

Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace and ensures that all qualified applicants receive consideration for employment without discrimination based on various protected factors.

Are there employee discounts available?

Yes, Tesla offers employee discounts and a perks program for its employees.

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Tesla

Tesla’s mission is to accelerate the world’s transition to sustainable energy.

Automotive
Industry
10,001+
Employees
2003
Founded Year

Mission & Purpose

Tesla’s mission is to accelerate the world’s transition to sustainable energy through increasingly affordable electric vehicles in addition to renewable energy generation and storage. California-based Tesla is committed to having the best-in-class in safety, performance, and reliability in all Tesla cars. There are currently over 275,000 Model S, Model X and Model 3 vehicles on the road worldwide. To achieve a sustainable energy future, Tesla also created infinitely scalable energy products: Powerwall, Powerpack and Solar Roof. As the world’s only vertically integrated energy company, Tesla continues to innovate, scale and reduce the costs of commercial and grid-scale systems, with the goal of ultimately getting us to 100% renewable energy grids.