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Tesla Advisor, Sales

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Tesla

30d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Knoxville

AI generated summary

  • You need 1+ years in customer service/sales, strong communication skills, Microsoft Office proficiency, a valid driver's license, and may require a Motor Vehicle Salesperson or notary license.
  • You will engage guests, educate customers on products, facilitate test drives, ensure exceptional service, achieve sales targets, and stay updated on EV trends and incentives.

Requirements

  • 1+ years of customer service and/or sales experience with proven track record to meet and exceed goals
  • Passionate about the Tesla Mission and our innovations in the personal transportation industry
  • Highly organized and excellent written and verbal communication skills
  • Proficient with Microsoft Office Suite and CRM tools
  • Ability to work evening hours, weekends, and holidays in a retail environment
  • Valid driver's license required
  • For roles working in CA, CO, HI, ID, MD, MS, NV, NC, OH, PA, TN, UT, VA, DC: This role requires you to possess a Motor Vehicle Salesperson License issued by the State Department of Motor Vehicles. Without the salesperson license, you cannot engage in sales activities. To check if you are eligible for the salesperson license, please contact the DMV in your state of employment
  • For roles working in AZ, GA, HI, IA, IN, NC, NJ, NM, NY, OH, PA, VT, WA: Notary license is preferred. Should notary support be required of this role, Tesla will provide assistance with obtaining a license

Responsibilities

  • Greet and engage walk-in guests, creating a welcoming atmosphere for effective conversations
  • Excite and educate prospective customers through various channels about Tesla's product offerings
  • Help build and maintain a robust sales pipeline by collecting customer information and facilitating test drives for potential buyers
  • Provide exceptional customer service throughout the sales cycle, including customer education, vehicle preparation, and document completion
  • Actively contribute to the achievement of monthly sales and delivery goals by meeting and exceeding individual sales and KPI targets
  • Demonstrate expertise in Tesla’s products and services and stay updated on EV trends and local incentives
  • Perform additional tasks as assigned to meet business needs, including but not limited to direct deliveries to customer homes

FAQs

What is the role of a Tesla Advisor, Sales?

The Tesla Advisor, Sales is responsible for guiding customers through their exploration of Tesla's products, providing exceptional customer service throughout the sales cycle, and facilitating a seamless sale and delivery process while creating an educational and immersive experience for customers.

What qualifications are required for this position?

Candidates should have 1+ years of customer service and/or sales experience with a proven track record of meeting and exceeding goals, strong organizational and communication skills, proficiency in Microsoft Office Suite and CRM tools, and a valid driver's license. Specific state requirements for a Motor Vehicle Salesperson License or a notary license may also apply.

What type of work schedule can I expect in this role?

This role may require working evening hours, weekends, and holidays in a retail environment to accommodate customer needs.

What benefits does Tesla offer to full-time employees?

Tesla offers a range of benefits including medical, dental, and vision plans, 401(k) with employer match, flexible spending accounts, paid time off, employee assistance programs, and various voluntary benefits such as critical illness insurance and pet insurance.

Is training provided for new employees?

Yes, Tesla provides training for new employees to ensure they are knowledgeable about the company's products, services, and sales processes.

Does Tesla have a commitment to diversity and inclusion?

Yes, Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace and ensures that all qualified applicants receive consideration for employment without regard to various protected factors.

What is expected in terms of achieving sales targets?

Tesla Advisors are expected to actively contribute to the achievement of monthly sales and delivery goals by meeting and exceeding individual sales and KPI targets.

Will I need to handle customer documents in this role?

Yes, part of the responsibilities includes assisting with document completion for sales and deliveries as part of the customer service process.

Are there opportunities for professional growth within the company?

Tesla encourages employee development and offers various growth opportunities within the company, building on skills and knowledge gained in this role.

How does Tesla support health and wellness for its employees?

Tesla supports health and wellness with programs such as healthcare benefits, sick and vacation time, weight loss and tobacco cessation programs, and access to mental health resources through the Employee Assistance Program.

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Tesla

Tesla’s mission is to accelerate the world’s transition to sustainable energy.

Automotive
Industry
10,001+
Employees
2003
Founded Year

Mission & Purpose

Tesla’s mission is to accelerate the world’s transition to sustainable energy through increasingly affordable electric vehicles in addition to renewable energy generation and storage. California-based Tesla is committed to having the best-in-class in safety, performance, and reliability in all Tesla cars. There are currently over 275,000 Model S, Model X and Model 3 vehicles on the road worldwide. To achieve a sustainable energy future, Tesla also created infinitely scalable energy products: Powerwall, Powerpack and Solar Roof. As the world’s only vertically integrated energy company, Tesla continues to innovate, scale and reduce the costs of commercial and grid-scale systems, with the goal of ultimately getting us to 100% renewable energy grids.