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Tesla Advisor, Sales

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Tesla

1mo ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • San Juan

AI generated summary

  • You should have 1+ years in sales/customer service, strong communication skills, proficiency with CRM and Microsoft Office, valid driver's license, and a Motor Vehicle Salesperson License for certain states.
  • You will engage guests, educate customers on products, facilitate test drives, provide exceptional service, achieve sales goals, and stay updated on EV trends and local incentives.

Requirements

  • 1+ years of customer service and/or sales experience with proven track record to meet and exceed goals
  • Passionate about the Tesla Mission and our innovations in the personal transportation industry
  • Highly organized and excellent written and verbal communication skills
  • Proficient with Microsoft Office Suite and CRM tools
  • Ability to work evening hours, weekends, and holidays in a retail environment
  • Valid driver's license required
  • For roles working in CA, CO, HI, ID, MD, MS, NV, NC, OH, PA, TN, UT, VA, DC: This role requires you to possess a Motor Vehicle Salesperson License issued by the State Department of Motor Vehicles. Without the salesperson license, you cannot engage in sales activities. To check if you are eligible for the salesperson license, please contact the DMV in your state of employment
  • For roles working in AZ, GA, HI, IA, IN, NC, NJ, NM, NY, OH, PA, VT, WA: Notary license is preferred. Should notary support be required of this role, Tesla will provide assistance with obtaining a license

Responsibilities

  • Greet and engage walk-in guests, creating a welcoming atmosphere for effective conversations
  • Excite and educate prospective customers through various channels about Tesla's product offerings
  • Help build and maintain a robust sales pipeline by collecting customer information and facilitating test drives for potential buyers
  • Provide exceptional customer service throughout the sales cycle, including customer education, vehicle preparation, and document completion
  • Actively contribute to the achievement of monthly sales and delivery goals by meeting and exceeding individual sales and KPI targets
  • Demonstrate expertise in Tesla’s products and services and stay updated on EV trends and local incentives
  • Perform additional tasks as assigned to meet business needs, including but not limited to direct deliveries to customer homes

FAQs

What is the primary role of a Tesla Advisor, Sales?

The primary role of a Tesla Advisor, Sales is to provide an educational, immersive, and exciting experience for current and potential customers, guiding them through the exploration of Tesla's products and facilitating a seamless sale and delivery process.

What qualifications do I need to apply for this position?

You need 1+ years of customer service and/or sales experience with a proven track record of meeting and exceeding goals, along with being highly organized and possessing excellent written and verbal communication skills.

Is a driver's license required for this position?

Yes, a valid driver's license is required for this position.

Are there specific licensing requirements for this job based on states?

Yes, for roles working in certain states, a Motor Vehicle Salesperson License is required to engage in sales activities. Additionally, a notary license is preferred in some states, and Tesla will assist with obtaining it if necessary.

What hours will I be expected to work?

You will be expected to work evening hours, weekends, and holidays in a retail environment.

What is expected of me in terms of sales targets?

You are expected to actively contribute to the achievement of monthly sales and delivery goals by meeting and exceeding individual sales and KPI targets.

Does Tesla provide training on its products?

Yes, Tesla provides training, and it is essential to demonstrate expertise in Tesla’s products and services while staying updated on EV trends and local incentives.

Is work experience in the auto industry required?

While experience in the auto industry is not explicitly required, customer service and sales experience is essential.

Will I be working directly with customers?

Yes, you will be greeting and engaging walk-in guests, providing exceptional customer service throughout the sales cycle, and assisting with test drives for potential buyers.

Is Tesla an equal opportunity employer?

Yes, Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace and considers all qualified applicants without regard to various protected statuses.

Tesla’s mission is to accelerate the world’s transition to sustainable energy.

Automotive
Industry
10,001+
Employees
2003
Founded Year

Mission & Purpose

Tesla’s mission is to accelerate the world’s transition to sustainable energy through increasingly affordable electric vehicles in addition to renewable energy generation and storage. California-based Tesla is committed to having the best-in-class in safety, performance, and reliability in all Tesla cars. There are currently over 275,000 Model S, Model X and Model 3 vehicles on the road worldwide. To achieve a sustainable energy future, Tesla also created infinitely scalable energy products: Powerwall, Powerpack and Solar Roof. As the world’s only vertically integrated energy company, Tesla continues to innovate, scale and reduce the costs of commercial and grid-scale systems, with the goal of ultimately getting us to 100% renewable energy grids.