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Tesla Advisor, Sales, West Austin

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Tesla

1mo ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Austin

AI generated summary

  • You need 1+ years in customer service/sales, strong communication skills, MS Office proficiency, a valid driver's license, and possibly a Motor Vehicle Salesperson or Notary license.
  • You will greet guests, educate customers on Tesla products, facilitate test drives, provide exceptional service, meet sales targets, and stay updated on EV trends and local incentives.

Requirements

  • 1+ years of customer service and/or sales experience with proven track record to meet and exceed goals
  • Passionate about the Tesla Mission and our innovations in the personal transportation industry
  • Highly organized and excellent written and verbal communication skills
  • Proficient with Microsoft Office Suite and CRM tools
  • Ability to work evening hours, weekends, and holidays in a retail environment
  • Valid driver's license required
  • For roles working in CA, CO, HI, ID, MD, MS, NV, NC, OH, PA, TN, UT, VA, DC: This role requires you to possess a Motor Vehicle Salesperson License issued by the State Department of Motor Vehicles. Without the salesperson license, you cannot engage in sales activities. To check if you are eligible for the salesperson license, please contact the DMV in your state of employment
  • For roles working in AZ, GA, HI, IA, IN, NC, NJ, NM, NY, OH, PA, VT, WA: Notary license is preferred. Should notary support be required of this role, Tesla will provide assistance with obtaining a license

Responsibilities

  • Greet and engage walk-in guests, creating a welcoming atmosphere for effective conversations
  • Excite and educate prospective customers through various channels about Tesla's product offerings
  • Help build and maintain a robust sales pipeline by collecting customer information and facilitating test drives for potential buyers
  • Provide exceptional customer service throughout the sales cycle, including customer education, vehicle preparation, and document completion
  • Actively contribute to the achievement of monthly sales and delivery goals by meeting and exceeding individual sales and KPI targets
  • Demonstrate expertise in Tesla’s products and services and stay updated on EV trends and local incentives
  • Perform additional tasks as assigned to meet business needs, including but not limited to direct deliveries to customer homes

FAQs

What is the primary responsibility of a Tesla Advisor in West Austin?

The primary responsibility of a Tesla Advisor is to provide an educational, immersive, and exciting experience for both current and potential customers, guiding them through their exploration of Tesla's products and facilitating a seamless sale and delivery process.

What qualifications are required for the Tesla Advisor position?

Candidates must have 1+ years of customer service and/or sales experience with a proven track record of meeting and exceeding goals. Strong organizational skills, excellent written and verbal communication abilities, proficiency in Microsoft Office Suite and CRM tools, and a valid driver's license are also required.

What kind of work schedule can I expect for this role?

The role requires the ability to work evening hours, weekends, and holidays in a retail environment.

Is a Motor Vehicle Salesperson License required for this job?

Yes, for roles working in specific states, a Motor Vehicle Salesperson License must be obtained to engage in sales activities.

Are there any specific benefits for part-time Tesla employees?

Yes, part-time Tesla employees are eligible for benefits including a 401(k) with employer match, Employee Assistance Program, sick and vacation time, Tesla Babies program, back-up childcare and parenting support resources, and pet insurance.

How does Tesla support its employees' families?

Tesla supports its employees' families through programs such as the Tesla Babies program and back-up childcare and parenting support resources.

What does the job entail regarding customer interaction?

The job entails greeting and engaging walk-in guests, educating and exciting prospective customers about Tesla's product offerings, and providing exceptional customer service throughout the sales cycle.

Are there opportunities for career growth within Tesla?

Yes, Tesla encourages career growth and development, and employees have opportunities to advance within the company as they meet and exceed performance goals.

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Tesla

Tesla’s mission is to accelerate the world’s transition to sustainable energy.

Automotive
Industry
10,001+
Employees
2003
Founded Year

Mission & Purpose

Tesla’s mission is to accelerate the world’s transition to sustainable energy through increasingly affordable electric vehicles in addition to renewable energy generation and storage. California-based Tesla is committed to having the best-in-class in safety, performance, and reliability in all Tesla cars. There are currently over 275,000 Model S, Model X and Model 3 vehicles on the road worldwide. To achieve a sustainable energy future, Tesla also created infinitely scalable energy products: Powerwall, Powerpack and Solar Roof. As the world’s only vertically integrated energy company, Tesla continues to innovate, scale and reduce the costs of commercial and grid-scale systems, with the goal of ultimately getting us to 100% renewable energy grids.