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Tim Hortons General Help, FT/PT

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Compass Group

1mo ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Hospitality & Retail
  • Hamilton

AI generated summary

  • You should have excellent customer service skills, teamwork abilities, and the capacity to follow instructions. Barista experience is a plus, along with the physical ability for the role.
  • You will prepare and serve coffee, educate customers on the menu, maintain inventory, ensure equipment operates smoothly, follow sanitation standards, and enhance store appearance.

Requirements

  • Excellent customer service skills
  • Previous work experience as a Barista is an asset
  • Ability to understand and carry out oral and written instructions and request clarification when needed
  • Strong interpersonal skills and ability to work as part of a team
  • Physical ability to carry out the duties of the position

Responsibilities

  • You will be responsible for preparing and serving coffee, espresso drinks and related food and beverage items to customers.
  • Welcome customers by determining their coffee interests and needs
  • Educate customers by presenting and explaining the coffee drink menu, answering questions
  • Prepare coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, espresso, cafe latte, and cappuccino
  • Sell coffee and coffee grinding/brewing equipment by explaining differences in coffee beans and coffee preparation machines; demonstrating how brewing equipment operates
  • Maintain inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar
  • Keep equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs
  • Maintain a safe and healthy work environment by following organization standards and sanitation regulations
  • Improve quality results by studying, evaluating, and re-designing processes; implementing changes; maintaining and improving the appearance of the store and coffee bar

FAQs

What are the employment statuses available for this position?

The available employment statuses for this position are Full-Time and Part-Time.

What is the starting hourly rate for this job?

The starting hourly rate for this position is $17.34 per hour.

What is the location of the job?

The job is located at 135 Fennell Ave W, Hamilton, Ontario, Hamilton ON L8N3T2.

What is the new hire schedule for this position?

The new hire schedule is Monday to Friday.

Who is the employer for this position?

The employer for this position is Compass Group Canada, which is part of a global foodservice and support services company.

What are the main responsibilities of the Barista in this role?

The main responsibilities include preparing and serving coffee and espresso drinks, educating customers about the menu, maintaining inventory, ensuring equipment operates properly, and maintaining a safe and healthy work environment.

Is previous experience as a Barista necessary for this position?

Previous work experience as a Barista is considered an asset but is not mandatory.

What kind of skills are required for this position?

Excellent customer service skills, the ability to follow oral and written instructions, strong interpersonal skills, and the physical ability to perform the job duties are required.

Does Compass Group Canada support diversity in hiring?

Yes, Compass Group Canada is committed to nurturing a diverse workforce and encourages all qualified candidates to apply without regard to various factors such as race, gender identity, or disability.

How can I request accommodations during the hiring process?

For accommodation requests during the hiring process, you can contact PeopleHub@compass-canada.com for further information.

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Compass Group

Manufacturing & Electronics
Industry
10,001+
Employees
1941
Founded Year

Mission & Purpose

We’re thousands of talented people bringing you all of the great tasting food, memorable experiences and vital support services that can transform every day into a great day. All of the little things that make the world of difference and boost the wellbeing of millions. From outstanding restaurant experiences, enhancing sporting events and feeding thousands of school children, patients, workers and military personnel, to delivering warm welcomes, clean buildings and safe environments. We’re here to inspire, protect, nourish and energise. To brighten your day. We are people-powered. You don’t become No. 1 by accident. It takes hard work from a capable team. And in an industry built on people, you want the best of the best. You want to be people powered. We’re proud to attract the industry’s top talent because we invest in our people, recognise great work when we see it and provide plenty of opportunities for career growth. It makes the world of difference. Because when people are happy and satisfied it shines through. They go the extra mile, creating new ways to brighten every day for our clients and their customers.