FAQs
What are the primary responsibilities of the TM - Compliance & Process Collection role?
The primary responsibilities include ensuring compliance with regulatory guidelines, conducting audits for field operations, managing investigations related to customer complaints, and ensuring adherence to money laundering prevention policies.
What type of audits will the TM - Compliance & Process Collection conduct?
The TM will carry out different audits specifically for field operations to ensure process corrections are implemented as necessary.
Is familiarity with money laundering prevention policies required for this position?
Yes, it is essential for the job holder to be fully aware of all policies and procedures related to money laundering prevention.
How often will audits and investigations be conducted?
Audits and investigations will be managed on an ongoing basis as per regulatory guidelines.
What should the TM do if they identify a compliance issue during an audit?
The TM should initiate the necessary corrective actions and report the findings in accordance with internal protocols and regulatory requirements.
Are there opportunities for professional development in this role?
Yes, opportunities for professional development may be available, especially in areas related to compliance, auditing, and regulatory guidelines.
Will the TM work with external regulatory bodies?
Yes, the TM will need to ensure compliance with both internal policies and external regulatory guidelines, which may involve interactions with regulatory bodies.
What is the importance of this position within the organization?
This position is critical for maintaining compliance with regulatory standards, ensuring operational integrity, and helping to prevent financial crimes such as money laundering.
Is previous experience in compliance or auditing necessary for this role?
While specific experience may not be strictly required, a background in compliance, auditing, or regulatory affairs is highly beneficial for this role.
Will the TM be responsible for training other staff members on compliance procedures?
Yes, part of the TM's responsibilities may include educating and training field staff on compliance requirements and procedures.