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TM Quality Checker

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ING

Yesterday

  • Job
    Full-time
    Mid & Senior Level
  • Manila
  • Quick Apply

AI generated summary

  • You need 3-5 years in TM investigations, 6 months in Quality Assurance preferred, expertise in money laundering, transaction analysis, and a strong grasp of the regulatory environment.
  • You will assess TM investigations for quality and adherence to procedures, provide feedback, collaborate with peers, and enhance understanding of money laundering indicators and regulations.

Requirements

  • Minimum 3-5 years of total work experience in TM investigations, preferably in reputable financial services organisations.
  • At least 6 months experience conducting Quality Assurance is preferred (but not required).
  • Expert understanding of how money laundering, terrorist financing and tax evasion are executed, why, the differences between them and their impacts.
  • Expert skills in conducting effective TM investigations, including in data and transaction analysis, research, and documentation.
  • Developed understanding of the global financial system and banking as well as the regulatory environment and the impacts of non-compliance.
  • Fluent English, reading and writing.
  • Professional certification (CAMS, CFE, ICA or equivalent) is an advantage.

Responsibilities

  • Perform reviews of completed investigations on complex TM alerts and cases, assessing the quality of the investigation and resulting documentation in line with ING’s TM Global Standard Investigation Process and Procedures (GSTMPPs) and ING’s Quality Assurance Process and Procedures. You will assess whether the investigator has made the right decision, used their judgement taking a risk-based approach appropriately, and whether they have followed ING process and procedure correctly.
  • Consider the data the investigator has included in their investigation, the analysis they have done, the thought process they have followed and the rationale they have used in reaching their conclusion, as well as the quality of their “write up” and the degree to which the conclusion is supported by evidence.
  • Document your findings appropriately to give the investigator constructive feedback, highlighting what is good and what needs improvement, seeking to help the investigator improve, whilst also providing an objective assessment of the quality of their work.
  • Maintain primary focus on the quality and effectiveness of Quality Assurance reviews, adopting an independent perspective, whilst ensuring that your work is completed in a timely fashion.
  • Develop expert understanding of ING process and procedures.
  • Have expert knowledge of how to identify, analyse and understand money laundering, terrorist financing and tax evasion “red flags” and typologies as well as strong understanding of regulations and industry leading practices in conducting TM investigations.
  • Have expert knowledge on what constitutes a good investigation and write up, clearly understanding internal and external stakeholder and regulatory expectations.
  • Consult and collaborate with other Quality Assurance Analysts to help each other you’re your reviews, whilst driving up the quality of the Quality Assurance team’s work through adopting and sharing best practice, techniques and knowledge over time.
  • Give and take feedback constructively, actively engaging in continuous learning, development and training initiatives.

FAQs

What are the primary responsibilities of a TM Quality Checker?

The primary responsibilities include performing Quality Assurance reviews of completed Transaction Monitoring investigations, providing constructive feedback to investigators, and assessing the quality of investigations in line with the organization's procedures and standards.

What experience is required for this position?

A minimum of 3-5 years of total work experience in Transaction Monitoring investigations is required, preferably in reputable financial services organizations. At least 6 months of experience conducting Quality Assurance is preferred but not mandatory.

Is there a focus on professional development in this role?

Yes, the role emphasizes continuous learning and development, encouraging collaboration with other Quality Assurance Analysts and actively engaging in training initiatives.

What skills are essential for a TM Quality Checker?

Essential skills include expert understanding of money laundering, terrorist financing, and tax evasion; proficiency in conducting effective investigations and analysis; strong documentation abilities; and fluent reading and writing skills in English.

Are professional certifications beneficial for this role?

Yes, professional certifications such as CAMS, CFE, ICA, or equivalent are considered advantageous for this position.

What is the emphasis on feedback in this role?

The TM Quality Checker is expected to document findings appropriately to provide constructive feedback to investigators, highlighting areas of strength as well as areas needing improvement.

How critical is timely completion of work in this role?

Timely completion of Quality Assurance reviews is essential, as the role maintains a primary focus on the quality and effectiveness of these reviews while adopting an independent perspective.

How will this position support compliance with regulations?

The TM Quality Checker will develop an expert understanding of regulations and industry practices related to Transaction Monitoring investigations, ensuring that investigations meet internal and external stakeholder and regulatory expectations.

What kind of collaboration is expected within the Quality Assurance team?

Collaboration among Quality Assurance Analysts is encouraged, as team members are expected to help each other with reviews and share best practices and techniques to drive the overall quality of the team's work.

Empowering people to stay a step ahead in life and in business.

Finance
Industry
10,001+
Employees
1991
Founded Year

Mission & Purpose

ING is a pioneer in digital banking and on the forefront being one of the most innovative banks in the world. As ING we have a clear purpose that represents our conviction of people’s potential. We don’t judge, coach, or to tell people how to live their lives. However big or small, modest or grand, we empower people and businesses to realize their vision for a better future. We made the promise to make banking frictionless, removing barriers to progress, and make people confident in their financial decisions. As a global bank we have a huge opportunity – and responsibility – to make an impact for the better. We can play a role by financing change, sharing knowledge, and innovating. Being sustainable is in all the choices we make—as a lender, as a partner and through the services we offer our customers.