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Tom Ford - Make up & Fragrance Specialist - John Lewis - 30 Hours

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The Estée Lauder Companies Inc.

8d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Liverpool

AI generated summary

  • You should have a passion for customer service, a friendly attitude, beauty/fragrance experience, strong communication skills, flexible availability, and proof of your right to work in the country.
  • You will deliver unique luxury experiences in fragrance and beauty, collaborate with your team on impactful events, and maintain high visual merchandising standards in-store.

Requirements

  • A passion and energy to provide inspirational, authentic, and personalised customer service
  • An approachable, friendly with a ‘can-do’ attitude
  • Previous beauty/fragrance experience is desirable
  • Confidence in speaking to customers, get to know them and understand their needs to best cater to them
  • Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.
  • Proof of right to live and work in the country

Responsibilities

  • You will combine your passion for fragrance and beauty, to ensure that each customer has a unique and luxury in-store experience.
  • You will also enjoy working as part of a high performing team to create impact with in-store events and to ensure that the store always achieves our high standards of visual merchandising to stand out against our competitors.

FAQs

What is the job title for this position?

The job title is "Tom Ford - Make Up & Fragrance Specialist."

Where is this position located?

This position is located in Liverpool, England.

What are the working hours for this role?

The role is for 30 hours per week, with variable shifts.

Is previous beauty or fragrance experience required for this job?

Previous beauty or fragrance experience is desirable, but not strictly required.

What kind of training will I receive?

Extensive training and development offerings will be provided to support your growth in the role.

What are the key responsibilities of a Make Up & Fragrance Specialist?

Key responsibilities include providing inspirational and personalized customer service, participating in in-store events, and maintaining high visual merchandising standards.

Are there any benefits associated with this role?

Yes, benefits include a competitive salary, commission eligibility, product discounts, mental health initiatives, and an employee assistance program.

Will I have opportunities for career progression?

Yes, this role is ideal for those looking for a progressive career within the Retail Beauty Industry.

What qualities are important for success in this role?

Passion for beauty and fragrance, a friendly and can-do attitude, confidence in customer interaction, and flexibility in availability are important qualities.

Is there any support for mental health in this position?

Yes, there are mental health wellbeing initiatives, including access to the Unmind App and an Employee Assistance Programme.

How does the company approach diversity and inclusion?

The Estée Lauder Companies are committed to being the most inclusive and diverse beauty company, making it a priority to respect and care for employees and consumers alike.

What should I bring to the interview?

You should bring proof of your right to live and work in the country, as well as readiness to discuss your availability.

The Estée Lauder Companies Inc.

Retail & Consumer Goods
Industry
10,001+
Employees
1946
Founded Year

Mission & Purpose

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of outstanding luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, and the DECIEM family of brands, including The Ordinary and NIOD.

Benefits

  • Wellness Programs

    Helping employees optimize their physical and emotional wellness is essential to our success and theirs. We connect employees with fitness and mindfulness classes and robust wellbeing programs to enrich many areas of their lives. We create teams and arrange employee and family member participation in community events.

  • Financial Benefits

    Programs Our employees’ financial health is important. In some countries, benefits offered may be in the form of social and employer-provided plans that deliver financial support at retirement. In other areas, we continually review options to introduce voluntary employee benefits where such programs are available.

  • Insurance and Protection

    Wherever possible we offer a baseline of benefits to help improve employees’ security and financial protection, such as life insurance, accident insurance and other programs, many of which are automatically provided by the company.

  • Health Care Benefits

    Our programs support employees’ health and welfare and that of their families, inclusive of all definitions of family. These offerings may be stand-alone or complementary to a country’s socialized benefits, where provided.