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Too Faced - Counter Lead - Boots - 22.5 Hours

  • Job
    Entry & Junior Level
  • Hospitality & Retail
  • Belfast

AI generated summary

  • You need retail experience, self-drive, industry knowledge, communication skills, and ability to prioritize for the Too Faced Counter Lead position. Let's make it happen!
  • You will lead the sales and service strategies, plan and implement local marketing initiatives, ensure excellent operational standards, and drive commercial performance to maximize sales and enhance the brand image.


  • Experience in a fast-paced retail and/or consumer facing environment
  • Ability to drive self-development
  • Commercial understanding and awareness of industry
  • Effective communication, organisation and prioritisation skills


  • Sales and Service:
  • Understand daily/weekly targets
  • Ensure personal awareness of all additional sales avenues i.e. eventing, Omni and digital channels, etc.
  • Keep up to date with competitor activities and missed opportunities
  • Effectively social media, leveraging opportunities to drive the business, protect and enhance the Brand image.
  • Deliver the Brand Strategy, ensuring the delivery of an effective local plan
  • Plan and implement local marketing & events initiatives, aligned to Retailer activity.
  • Deliver excellence in execution of service by ensuring measures are in place to continually and visibly improve service levels, creating a zero consumer complaints mind-set and a surprise and delight culture
  • Be an Ambassador for the Brand – lead the way to ensure Brand values are represented and bought to life.
  • Ensure all refunds and complaints are managed in line with Company guidelines and to a mutually satisfactory conclusion, informing/consulting with the Area Manager where appropriate
  • Use digital tools to ensure knowledge is kept up to date
  • Deliver a consumer recruitment and retention strategy to grow a loyal consumer base.
  • Develop up to date knowledge of product in order to ensure we deliver an industry leading experience and the product meets the consumer’s needs.
  • Operations:
  • Plan to ensure the delivery of excellent standards at all times (product, housekeeping, displays, messaging, pricing)
  • Review retail standards on a daily basis ensuring they are maintained to the required standard
  • Ensure deliveries, stock movements and associated administration are completed within agreed Company timeframes
  • Ensure that all auditable processes and administration are actioned to Company guidelines and take corrective action in highlighted areas of risk
  • Ensure all information requests are fulfilled accurately, within deadlines set
  • Minimise stock loss by ensuring all Company Security Policies and Procedures are implemented correctly and followed
  • Create and maintain a safe working environment for consumers ensuring that Company and Retailer Policies and Procedures are adhered to
  • Ensures that all health & safety responsibilities and all areas of operational activity achieve a minimum overall grading of ‘Acceptable’ during audits.
  • Commerciality:
  • Manage daily replenishment, taking appropriate action where necessary
  • Maximise sales performance by utilising all commercial reports before making commercial decisions
  • Plan and deliver the visual merchandising layout, ensuring it is completed to guidelines and within agreed timescales
  • Identify stock package issues, and take corrective action, informing the Area Manager when out of direct control
  • Effectively manage all promotions and discounts ensuring they are actioned in line with Company guidelines
  • Identify trends and make suggestions to enhance product performance.


What are the main responsibilities of a Too Faced Counter Lead at Boots?

The main responsibilities include driving sales turnover, increasing market share, maintaining a consumer-focused approach, reflecting a credible and professional brand image, maximizing sales through excellent service and retail standards, and adhering to store, brand, and company procedures and guidelines.

How many hours per week is the counter lead position at Boots for Too Faced?

The position is for 22.5 hours per week.

What is the main goal of the Counter Lead at Boots for Too Faced?

The main goal is to drive sales turnover and increase market share by consistently remaining consumer-focused and maintaining a professional brand image.

Retail & Consumer Goods
Founded Year

Mission & Purpose

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of outstanding luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, and the DECIEM family of brands, including The Ordinary and NIOD.


  • Wellness Programs

    Helping employees optimize their physical and emotional wellness is essential to our success and theirs. We connect employees with fitness and mindfulness classes and robust wellbeing programs to enrich many areas of their lives. We create teams and arrange employee and family member participation in community events.

  • Financial Benefits

    Programs Our employees’ financial health is important. In some countries, benefits offered may be in the form of social and employer-provided plans that deliver financial support at retirement. In other areas, we continually review options to introduce voluntary employee benefits where such programs are available.

  • Insurance and Protection

    Wherever possible we offer a baseline of benefits to help improve employees’ security and financial protection, such as life insurance, accident insurance and other programs, many of which are automatically provided by the company.

  • Health Care Benefits

    Our programs support employees’ health and welfare and that of their families, inclusive of all definitions of family. These offerings may be stand-alone or complementary to a country’s socialized benefits, where provided.