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Trade Supervisor

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  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Glasgow

Requirements

  • Great at building relationships with your customers, as well as your team
  • Driven to learn and build your skill set
  • Genuinely interested in the industry, our training will give you all the knowledge you need to make your mark
  • A real people person, and your enthusiasm to always do better is infectious
  • Friendly, flexible, reliable, honest and like to work hard!

Responsibilities

  • Get to know your customers –you’ll chat to them over a cuppa, understand their projects and offer advice to drive sales. The relationships you and your team build will make us their trusted, go-to retailer
  • Run your own business within a business – You’ll take ownership of all your own KPI’s including Sales, account increasing, on-boarding new customers and giving great service
  • Inspire your team – following your lead, you’ll guide and coach the team to do great things, building a reputation of your store to be proud of

FAQs

What is the primary role of a Trade Supervisor at Screwfix?

The primary role of a Trade Supervisor at Screwfix is to be the go-to person for Trade customers, helping them obtain the necessary products for their projects while building strong relationships and driving sales.

What types of customers will I be working with?

You will primarily work with Trade customers, predominantly plumbers and electricians.

Do I need to have prior experience in the Trade industry?

No prior experience is necessary, as we provide excellent training programs to equip you with the knowledge you need.

What are the key responsibilities of a Trade Supervisor?

Key responsibilities include building relationships with customers, taking ownership of KPIs such as sales and customer onboarding, and inspiring and coaching your team.

What qualities are you looking for in a candidate?

We are looking for someone who is great at building relationships, driven to learn, genuinely interested in the industry, a real people person, and someone who is friendly, flexible, reliable, and hard-working.

What benefits do Trade Supervisors receive?

Benefits include a competitive salary, 28 days of annual leave (increasing with length of service), a company pension scheme, life cover, discounts, and excellent training and development opportunities.

How can I apply for the Trade Supervisor position?

You can apply by uploading your CV and completing the application process outlined in the job description.

Is there support available for applicants needing adjustments?

Yes, if you require any additional support or adjustments to help with your application, you can contact us at careers@screwfix.com.

How does Screwfix ensure equal opportunities in hiring?

Screwfix commits to employing the best qualified people and provides equal opportunities for advancement, promotion, and training, without discrimination based on gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.

What kind of training can I expect if I get the job?

You can expect excellent training programs that will equip you with the knowledge and skills necessary to succeed in the role of Trade Supervisor.

#MakeMoreofYourself with Screwfix

Retail & Consumer Goods
Industry
10,001+
Employees
1979
Founded Year

Mission & Purpose

Screwfix is a leading retailer of trade tools, hardware, and building supplies in the UK and Ireland. They operate both online and through a network of physical stores, catering primarily to professional tradespeople, as well as DIY enthusiasts and homeowners. Screwfix's ultimate mission is to provide convenient access to a wide range of high-quality products at competitive prices, making it easier for their customers to get the tools and supplies they need to get the job done efficiently. Their purpose lies in offering exceptional customer service, extensive product selection, and fast delivery, ensuring that their customers can rely on Screwfix as a trusted partner for their trade and DIY projects. By continuously improving their offerings and supporting their customers' needs, Screwfix aims to be the go-to destination for trade and DIY professionals, providing a seamless and reliable experience that enhances their customers' productivity and success.

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