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Trade Supervisor

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Screwfix

Jun 23, 2024

Applications are closed

  • Job
    Full-time
    Junior & Mid Level
  • Hospitality & Retail
  • London

Requirements

  • Great at building relationships with your customers, as well as your team
  • Driven to learn and build your skill set
  • Genuinely interested in the industry, our training will give you all the knowledge you need to make your mark
  • A real people person, and your enthusiasm to always do better is infectious
  • Friendly, flexible, reliable, honest and like to work hard!

Responsibilities

  • Get to know your customers –you’ll chat to them over a cuppa, understand their projects and offer advice to drive sales. The relationships you and your team build will make us their trusted, go-to retailer
  • Run your own business within a business – You’ll take ownership of all your own KPI’s including Sales, account increasing, on-boarding new customers and giving great service
  • Inspire your team – following your lead, you’ll guide and coach the team to do great things, building a reputation of your store to be proud of

FAQs

What is the primary responsibility of a Trade Supervisor?

The primary responsibility of a Trade Supervisor is to serve as the go-to person for Trade customers, primarily plumbers and electricians, at the Trade Sales Counter, helping them find the products they need for their jobs.

Do I need to have prior knowledge or expertise in Trade to apply for this position?

No, you don't need to be an expert in Trade to apply. The role focuses on building relationships with customers, and excellent training programs will be provided to support your development.

What type of customers will I be dealing with as a Trade Supervisor?

As a Trade Supervisor, you will mainly be interacting with Trade customers, specifically plumbers and electricians.

What skills are important for a Trade Supervisor?

Important skills for a Trade Supervisor include strong communication and relationship-building abilities, as well as a willingness to learn about the products and services offered.

What kind of training programs are available for this position?

The company offers excellent training programs designed to help you gain the necessary knowledge and skills to succeed in your role as a Trade Supervisor.

What are the shift patterns like for this job?

The job provides varied shift patterns that support a healthy work-life balance, accommodating your personal needs while ensuring coverage for Trade customers.

Is there a career path associated with this position?

Yes, there is a promising career path available for those who exhibit strong performance in the Trade Supervisor role, particularly with the support of training programs.

#MakeMoreofYourself with Screwfix

Retail & Consumer Goods
Industry
10,001+
Employees
1979
Founded Year

Mission & Purpose

Screwfix is a leading retailer of trade tools, hardware, and building supplies in the UK and Ireland. They operate both online and through a network of physical stores, catering primarily to professional tradespeople, as well as DIY enthusiasts and homeowners. Screwfix's ultimate mission is to provide convenient access to a wide range of high-quality products at competitive prices, making it easier for their customers to get the tools and supplies they need to get the job done efficiently. Their purpose lies in offering exceptional customer service, extensive product selection, and fast delivery, ensuring that their customers can rely on Screwfix as a trusted partner for their trade and DIY projects. By continuously improving their offerings and supporting their customers' needs, Screwfix aims to be the go-to destination for trade and DIY professionals, providing a seamless and reliable experience that enhances their customers' productivity and success.