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Trade Supervisor

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Screwfix

3d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Southend-on-Sea

AI generated summary

  • You must excel in building relationships, be eager to learn, genuinely interested in the industry, a people person with a positive attitude, and be friendly, flexible, reliable, and hardworking.
  • You’ll engage with customers, drive sales, manage KPIs, build team performance, and establish strong relationships to enhance store reputation and service quality.

Requirements

  • Great at building relationships with your customers, as well as your team
  • Driven to learn and build your skill set
  • Genuinely interested in the industry, our training will give you all the knowledge you need to make your mark
  • A real people person, and your enthusiasm to always do better is infectious
  • Friendly, flexible, reliable, honest and like to work hard!

Responsibilities

  • Get to know your customers –you’ll chat to them over a cuppa, understand their projects and offer advice to drive sales. The relationships you and your team build will make us their trusted, go-to retailer
  • Run your own business within a business – You’ll take ownership of all your own KPI’s including Sales, account increasing, on-boarding new customers and giving great service
  • Inspire your team – following your lead, you’ll guide and coach the team to do great things, building a reputation of your store to be proud of

FAQs

What are the main responsibilities of a Trade Supervisor?

The main responsibilities include building relationships with customers, taking ownership of KPIs such as sales and customer onboarding, and inspiring and coaching your team to achieve great results.

What qualifications do I need to apply for this position?

While you don’t need to be an expert in the trade industry, having a genuine interest in the industry and strong relationship-building skills are important. Additionally, being driven to learn and flexible in your approach will be beneficial.

What kind of training will I receive?

You will receive excellent training and ongoing development to help you build your skill set and succeed in your role as a Trade Supervisor.

What benefits does Screwfix offer to employees?

Screwfix offers a competitive salary, 28 days annual leave (increasing with service), a generous pension scheme, life cover, employee discounts, healthcare options, and company share save schemes.

Is previous experience in a trade-related role necessary for this position?

No, previous experience is not necessary. The role focuses on relationship building and customer service, and training will be provided.

How do team dynamics work in this role?

You will be expected to lead and inspire your team, guiding them to achieve their goals and building a strong reputation for the store through effective teamwork.

What is the company culture like at Screwfix?

Screwfix promotes a supportive and fun team environment, encouraging growth and opportunities for employees.

Can I apply for this job if I have a disability or need adjustments during the application process?

Yes, Screwfix is committed to providing equal opportunity for all applicants, and you can request additional support or adjustments by contacting them at careers@screwfix.com.

Are there opportunities for career advancement within Screwfix?

Yes, there are many opportunities for advancement and training within Screwfix as they focus on promoting from within and developing their employees' skills.

How can I apply for the Trade Supervisor position?

You can apply by uploading your CV and completing your application through the provided application link. If you have any queries, you can also email careers@screwfix.com.

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Screwfix

#MakeMoreofYourself with Screwfix

Retail & Consumer Goods
Industry
10,001+
Employees
1979
Founded Year

Mission & Purpose

Screwfix is a leading retailer of trade tools, hardware, and building supplies in the UK and Ireland. They operate both online and through a network of physical stores, catering primarily to professional tradespeople, as well as DIY enthusiasts and homeowners. Screwfix's ultimate mission is to provide convenient access to a wide range of high-quality products at competitive prices, making it easier for their customers to get the tools and supplies they need to get the job done efficiently. Their purpose lies in offering exceptional customer service, extensive product selection, and fast delivery, ensuring that their customers can rely on Screwfix as a trusted partner for their trade and DIY projects. By continuously improving their offerings and supporting their customers' needs, Screwfix aims to be the go-to destination for trade and DIY professionals, providing a seamless and reliable experience that enhances their customers' productivity and success.