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Trade Supervisor

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  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Birmingham

Requirements

  • Great at building relationships with your customers, as well as your team
  • Driven to learn and build your skill set
  • Genuinely interested in the industry, our training will give you all the knowledge you need to make your mark
  • A real people person, and your enthusiasm to always do better is infectious
  • Friendly, flexible, reliable, honest and like to work hard!

Responsibilities

  • Get to know your customers –you’ll chat to them over a cuppa, understand their projects and offer advice to drive sales. The relationships you and your team build will make us their trusted, go-to retailer
  • Run your own business within a business – You’ll take ownership of all your own KPI’s including Sales, account increasing, on-boarding new customers and giving great service
  • Inspire your team – following your lead, you’ll guide and coach the team to do great things, building a reputation of your store to be proud of

FAQs

What will my primary responsibilities be as a Trade Supervisor?

As a Trade Supervisor, your primary responsibilities will include building relationships with Trade customers, managing your own key performance indicators (KPIs) such as sales and customer onboarding, and inspiring and coaching your team to deliver excellent service.

Is prior experience in the trade industry required for this position?

No, prior experience in the trade industry is not required. The role focuses on relationship building, and our training programs will equip you with the necessary knowledge to succeed.

What skills are necessary for success in this role?

Successful candidates should be great at building relationships, driven to learn, genuinely interested in the industry, and possess a friendly and flexible attitude. Being a real people person with an infectious enthusiasm for improvement is also important.

What kind of training and development will I receive?

You will receive excellent training and ongoing development to help you build your skills and succeed in your role as a Trade Supervisor.

What benefits are offered to Trade Supervisors?

Benefits include a competitive salary, 28 days of annual leave (increasing with length of service), an award-winning company pension scheme, life cover, 20% discount at Screwfix and B&Q, discounted healthcare, company share save schemes, and more.

How can I apply for this position?

You can apply by uploading your CV and completing your application through the provided application process.

Is there a specific work schedule for this role?

Yes, varied shift patterns are available to support a healthy work-life balance for employees.

Where can I find more information about the company?

You can find more information about Screwfix by visiting their LinkedIn, Instagram, and Twitter pages or by emailing careers@screwfix.com for any queries.

Does Screwfix have a non-discrimination policy?

Yes, Screwfix is committed to employing the best qualified people and providing equal opportunity for advancement without discrimination based on gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.

What if I need support with my application?

If you require additional support or adjustments to help with your application, you can contact careers@screwfix.com for assistance.

#MakeMoreofYourself with Screwfix

Retail & Consumer Goods
Industry
10,001+
Employees
1979
Founded Year

Mission & Purpose

Screwfix is a leading retailer of trade tools, hardware, and building supplies in the UK and Ireland. They operate both online and through a network of physical stores, catering primarily to professional tradespeople, as well as DIY enthusiasts and homeowners. Screwfix's ultimate mission is to provide convenient access to a wide range of high-quality products at competitive prices, making it easier for their customers to get the tools and supplies they need to get the job done efficiently. Their purpose lies in offering exceptional customer service, extensive product selection, and fast delivery, ensuring that their customers can rely on Screwfix as a trusted partner for their trade and DIY projects. By continuously improving their offerings and supporting their customers' needs, Screwfix aims to be the go-to destination for trade and DIY professionals, providing a seamless and reliable experience that enhances their customers' productivity and success.

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