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Trainee Optical Retailer/Administrator

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Specsavers

10d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    People, HR & Administration
  • Dublin

AI generated summary

  • You need a strong desire to learn; customer service and administrative experience is preferred, but no prior experience is necessary.
  • You will advise patients on products, conduct pre-screening exams, take measurements, ensure frame fit and comfort, and deliver excellent customer service in a retail team environment.

Requirements

  • No previous experience is required to apply for this role however Customer Service and Administrative experience is desired

Responsibilities

  • Listening to patients, and giving good clear advice, explaining suitable products & offers whilst understanding procedures & applying our own high standards
  • Carrying out pre-screening examinations & working alongside the wider team in day to day running of clinics
  • Take measurements and support patients with collections, ensuring fit, comfort & accuracy of frames are checked thoroughly
  • Maintain delivery of excellent customer service at all times, playing a valuable part of a customer journey & successful retail team.

FAQs

What is the job title for this position?

The job title is Trainee Optical Retailer/Administrator.

Where is the job located?

The job is located in Crumlin.

What are the working hours for this role?

The working hours are full time.

Is previous experience required for this position?

No previous experience is required to apply for this role, but customer service and administrative experience is desired.

What kind of salary and benefits can one expect from this role?

A competitive salary is on offer plus bonuses after the probation period.

What are some of the key tasks involved in this position?

Key tasks include listening to patients and providing advice, carrying out pre-screening examinations, taking measurements, supporting patients with collections, and maintaining excellent customer service.

What qualities are desired in a candidate for this role?

Candidates should demonstrate excellent customer care skills, be articulate, good with people, organized, and always happy to help.

Will there be an administrative component to this position?

Yes, the role will include a mix of Optical Assistant duties along with some administrative support, which will be explained at the interview stage.

How should interested candidates apply for this position?

Interested candidates should click “Apply” as the vacancy will close once all available places are filled, and early applications are highly recommended.

Is there an opportunity for career growth in this position?

Yes, Specsavers prides itself on providing opportunities for exciting, long-term careers, making it a great place to thrive.

Retail & Consumer Goods
Industry
1001-5000
Employees
1984
Founded Year

Mission & Purpose

Specsavers is a company that operates a chain of optical and hearing care stores. Their ultimate goal is to provide accessible and high-quality eye and hearing care services to individuals and communities. Specsavers' purpose revolves around delivering professional and affordable optical and audiology solutions, enabling people to access essential eye and hearing care, maintain their sensory health, and enhance their overall quality of life. Through their services and extensive network of stores, they aim to promote eye and ear health awareness, offer expert advice and products, and contribute to the well-being of their customers.