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Trainer Ld (US)

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Elevance Health

1mo ago

  • Job
    Full-time
    Senior Level
  • People, HR & Administration
    Education & Teaching
  • Mason

AI generated summary

  • You need a BA/BS, 7+ years of training experience, and preferably CTT+ and SLE Certifications.
  • You will manage training development, delegate tasks, address associate issues, facilitate learning events, and mentor trainers while ensuring client satisfaction and supporting various projects.

Requirements

  • BA/BS and a minimum of 7 years training experience; or any combination of education and experience, which would provide an equivalent background.
  • CTT+ Certification and SLE Certification strongly preferred.

Responsibilities

  • Delegates and reassign work to others as needed to ensure effective and efficient utilization of resources.
  • Develops and implements training for team.
  • Provides input to assist with the resolution of associate issues.
  • Provides input to management on annual associate evaluations.
  • Serves as a back up to the manager on projects and supervision of team.
  • Assists manager in preparation of budgets and the management and usage of budget dollars.
  • Handles escalated questions and issues.
  • Facilitates learning events that are performance-based in nature.
  • Identifies opportunities for and delivers synchronous virtual learning events.
  • Employs rapid course development methodologies to quickly meet client needs.
  • Exercises classroom management.
  • Attends all assigned professional development training and job training that supports career development and job growth.
  • Keeps all Technical Skills updated via processing live work.
  • Identifies client training needs, develops service level agreements, meets with clients to obtain approval, and prepares training to meet those needs.
  • Measures and tracks learner and client satisfaction.
  • Facilitates across multiple platforms.
  • Supports PMO and Non-PMO projects as a training Subject Matter Expert as assigned by management.
  • Establishes and Maintains Multiple Client Relationships in support of successful training initiatives.
  • Assists in the Mentoring of Trainers and Training Specialists through formal and informal feedback.
  • Plans, coordinates and facilitates Train the Trainer Sessions as needed and directed by management.

FAQs

What is the primary responsibility of the Trainer Ld position?

The primary responsibility of the Trainer Ld position is to provide day-to-day leadership to a team and ensure consistency and quality of work outputs.

What are some key duties of the Trainer Ld?

Key duties include developing and implementing training, delegating work to team members, handling escalated questions and issues, facilitating learning events, and measuring learner and client satisfaction.

What qualifications are required for the Trainer Ld position?

The position requires a BA/BS and a minimum of 7 years of training experience, or an equivalent combination of education and experience. CTT+ Certification and SLE Certification are strongly preferred.

Are there any specific certifications needed for this role?

Yes, CTT+ Certification and SLE Certification are strongly preferred for this position.

Is this position open to remote work?

Elevance Health operates under a Hybrid Workforce Strategy, requiring associates to work at an Elevance Health location at least once per week, unless specified as primarily virtual by the hiring manager.

What types of training does the Trainer Ld oversee?

The Trainer Ld oversees the development of various training initiatives, including performance-based learning events, synchronous virtual learning sessions, and Train the Trainer sessions.

Does the Trainer Ld role involve any management responsibilities?

Yes, the Trainer Ld serves as a backup to the manager, assists with annual associate evaluations, and helps prepare budgets and manage resources effectively.

How does Elevance Health support employee benefits?

Elevance Health offers a range of market-competitive total rewards including merit increases, paid holidays, Paid Time Off, medical, dental, vision, and various wellness programs.

What is Elevance Health's stance on COVID-19 vaccinations for new employees?

Elevance Health requires all new candidates in certain patient/member-facing roles to be vaccinated against COVID-19 and Influenza, unless they provide an acceptable explanation for not being vaccinated.

How does the company ensure equal employment opportunities?

Elevance Health is an Equal Employment Opportunity employer and considers all qualified applicants without regard to protected characteristics, complying with federal, state, and local laws.

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Elevance Health

Improving the health of humanity

Science & Healthcare
Industry
10,001+
Employees

Mission & Purpose

Fueled by our bold purpose to improve the health of humanity, we are transforming from a traditional health benefits organization into a lifetime trusted health partner.   Our nearly 100,000 associates serve more than 118 million people, at every stage of health. We address a full range of needs with an integrated whole health approach, powered by industry-leading capabilities and a digital platform for health.  We believe that improving health for everyone is possible. It begins by redefining health, reimagining the health system, and strengthening our communities.