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Training Leader

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GE Renewable Energy

19d ago

  • Job
    Full-time
    Senior Level
  • Consulting
    Education & Teaching
  • Markham

AI generated summary

  • You must have a Bachelor's in Electrical/Mechanical Engineering, experience in technical training, strategic mindset, and knowledge of adult learning principles. A Master's is preferred.
  • You will develop and improve training strategies, create engaging materials, analyze customer needs, and measure program effectiveness while collaborating with various teams to align with business goals.

Requirements

  • Required Qualifications
  • Bachelor’s degree in Electrical or Mechanical Engineering.
  • Strategic mindset and ability to develop training strategies that align with organisational goals and drive customer success.
  • Demonstrated Years Of Experience In
  • Technical training, learning and development, ideally focused on external customer training.
  • Leading player in protection, automation and control.
  • Desired Qualifications
  • Master degree.
  • Excellent verbal and written communication skills.
  • Exceptional organisational and time management skills.
  • Experience in the technology, SaaS, energy industry.
  • Knowledge of adult learning principles and best practices in training.

Responsibilities

  • Develop, in collaboration with GA Product Management and the Regions, a comprehensive training strategy that aligns with organisational goals and meets customers needs.
  • Design and continuously improve training programs to support product adoption and overall knowledge enhancement.
  • Identify and develop new value proposition for training offering, to enhance customer engagement and product adoption.
  • Create, and maintain engaging and effective training materials utilising various format.
  • Partner with subject matter experts and marketing to ensure the accuracy and effectiveness of content.
  • Analyse customer needs and industry trends to ensure training materials and content remain relevant and up to date.
  • Identify best practices in training delivery, including virtual, on-demand, and in-person options as appropriate.
  • Establish key performance indicators (KPIs) and other metrics (e.g. customer satisfaction scores) to assess the impact and effectiveness of training programs.
  • Collect and analyse feedback from customers and stakeholders to identify areas for improvement.
  • Work closely with Product Managers, Product Lines, Regions, Marketing, and other relevant functions to align training initiatives with business goals.

FAQs

What is the primary focus of the Training Leader role?

The primary focus of the Training Leader role is to shape and execute the training strategy, developing high-quality training portfolios and solutions that align with organizational goals and meet customer needs in the context of the Green Energy transition.

Who does the Training Leader report to?

The Training Leader reports to the Protection Automation Controls (PAC) Service Product Line Leader.

What qualifications are required for this position?

A Bachelor’s degree in Electrical or Mechanical Engineering is required, along with experience in technical training and learning and development, particularly focused on external customer training.

What are the desired qualifications for candidates?

Desired qualifications include a Master’s degree, excellent verbal and written communication skills, exceptional organizational and time management skills, and experience in the technology, SaaS, or energy industry.

What kind of training programs will the Training Leader be responsible for?

The Training Leader will be responsible for designing and continuously improving training programs that support product adoption and knowledge enhancement, as well as creating and maintaining engaging training materials.

Are there opportunities for professional development in this role?

Yes, there are significant development opportunities available, including access to cutting-edge projects and a collaborative environment where contributions are valued.

Will the Training Leader work with other teams?

Yes, the Training Leader will work cross-functionally with Product Managers, Product Lines, Regions, Marketing, and other relevant functions to align training initiatives with business goals.

What metrics will be used to assess the effectiveness of training programs?

Key performance indicators (KPIs) and metrics such as customer satisfaction scores will be established to assess the impact and effectiveness of the training programs.

Is relocation assistance available for this position?

No, relocation assistance is not provided for this position.

What kind of projects will the Training Leader be involved with?

The Training Leader will be involved with projects that shape the future of energy, focusing on innovation and excellence in control systems within the energy sector.

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GE Renewable Energy

GE Renewable Energy, part of GE Vernova, provides solutions for customers demanding reliable and affordable green power.

Energy
Industry
10,001+
Employees

Mission & Purpose

GE Renewable Energy, part of GE Vernova, harnesses the earth’s most abundant resources – the strength of the wind, the heat of the sun and the force of water – to power the world’s biggest economies and the most remote communities. With an innovative spirit and an entrepreneurial mindset, we engineer energy products and digital services that create industry-leading value for our customers around the world. We see the promise of renewable energy everywhere we look. Our team has the courage, scale, passion, diversity and resourcefulness needed to deliver that promise wherever and however the world needs it. Together with our customers, we’re proving that no one ever has to choose between affordable, reliable, or sustainable energy. We are unleashing limitless energy