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Transformer Service Operations Lead

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Hitachi

17d ago

Applications are closed

  • Job
    Full-time
    Senior Level
  • Engineering
  • Perth

Requirements

  • Bachelor’s degree in electrical engineering as a minimum.
  • Practical knowledge of transformer service, maintenance, commissioning and repair obtained through 5+ years in similar roles.
  • Advanced education (like Certified project manager) or previous work experience in project management, planning and/or operations management.
  • Knowledge of Transformer digitalization, condition assessment and fleet management will be desirable.

Responsibilities

  • You must ensure service projects follow sound methodology and execution practices in accordance with standard procedures and in compliance with Hitachi Energy’s requirements for safety, quality and operational excellence, on time delivery, customer satisfaction and project’s profitability.
  • You will analyze service projects requirements with the team.
  • You must ensure all essential work activities are identified in sufficient detail to develop realistic and integrated project schedule for the service projects’ entire scope of work.
  • You will define project work aligned to the cost breakdown structure. Define, allocate and manage necessary resources for project completion.
  • You will monitor project progress and analyze project critical paths. Notify execution team of any deviations or scheduling issues and provide input for optimizing resources.
  • You will integrate material resource requirements with the project schedule and manage procurement activities. Issue progress reports, schedule updates, and productivity data regularly (Weekly and monthly).
  • You will establish a baseline plan for cost and cash flow performance measurement and create As Sold reference points and generate Original Budget baseline.
  • You must ensure profitability of the service projects in line with the order margins and reflect approved variation Orders in the revised baseline.
  • You will identify and assess project risks (e.g., schedule, cost, and scope risks) and propose mitigation plans. You will analyze the impact of risk on the overall timeline and resources.
  • You will participate in project reviews with the service manager and project/finance controllers. Compose reports and update all required project data in Project Controls and reporting systems. You will identify and highlight issues during project reviews that could impact the project positively or adversely.
  • You must ensure deviations are properly documented, recorded, and presented in the review. Communicate potential issues early to management and request intervention if needed.
  • You will work closely with the Project Controller, Service coordinator, and the service team to anticipate any potential project movements. Communicate with the Supply Chain Management (SCM) team to ensure timely procurement activities. Communicate appropriate information to stakeholders especially customers in a timely manner.
  • You will build sustainable customer relationships to facilitate local client growth and customer satisfaction together with sales. Develop and maintain reliable suppliers/contractors base to facilitate the business growth.
  • You will support Sales & Operations Planning (S&OP) Process. Work with the Sales team to define Planning Scenarios and drive workload data collection.
  • You will work as safety is Hitachi Energy’s license to operate. Ensure compliance with HSE directives by implementing both local and Hitachi’s instructions and regulations within the team, including subcontractors, followed by monitoring and reporting the progress and results.
  • You must ensure all Field Service team members are certified in line with Hitachi’s certification requirements and local regulations. Review competence levels to ensure each Service technician and Engineer (including subcontractors) is appropriately qualified to handle jobs assigned to them. Ensure company’s asset (including but not limited to test instruments, oil streamliners, vehicles) are well maintained and always calibrated.
  • Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

FAQs

Do we support remote work?

No, this position requires working on-site in Welshpool, Western Australia.

What is the primary mission of the Transformer Service Operations Lead?

The primary mission is to contribute to the execution of the Service Strategy and business growth by delivering safe, timely, high-quality, cost-effective service offerings, solutions, and projects to customers.

What is the minimum educational requirement for this role?

A Bachelor’s degree in electrical engineering is required as a minimum.

How many years of experience in similar roles are required?

A minimum of 5 years of practical knowledge in transformer service, maintenance, commissioning, and repair is required.

Is advanced education or certification beneficial for this position?

Yes, advanced education like a Certified Project Manager designation or previous work experience in project management, planning, or operations management is beneficial.

What types of knowledge are desirable for this role?

Knowledge of transformer digitalization, condition assessment, and fleet management will be desirable.

How does the role contribute to customer relationships?

The role involves building sustainable customer relationships to facilitate local client growth and customer satisfaction in collaboration with the sales team.

What is the focus of project management in this position?

The focus includes ensuring service projects follow sound methodology and practices, managing resources, and ensuring profitability according to order margins.

What are the key responsibilities related to safety in this role?

It involves ensuring compliance with HSE directives, implementing local and Hitachi’s regulations, and maintaining safety standards within the service team along with subcontractors.

How does this position relate to risk management?

The role includes identifying and assessing project risks, proposing mitigation plans, and analyzing their impact on overall timelines and resources.

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Manufacturing & Electronics
Industry
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Employees
1910
Founded Year

Mission & Purpose

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