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Transportation Specialist Lead

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Amazon

2mo ago

  • Job
    Full-time
    Junior Level
  • Logistics
    Business, Operations & Strategy
  • Nashville

AI generated summary

  • You need a high school diploma, Excel skills (intermediate), 1+ years in logistics/management, experience with large datasets, and a bachelor's degree. SQL knowledge is a plus.
  • You will lead communication with customers, analyze data, improve processes, coach your team, develop metrics, and ensure effective problem resolution while meeting business needs.

Requirements

  • High school or equivalent diploma
  • Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
  • Experience managing large data sets and utilizing to drive performance and process improvements
  • 1+ years of program management, logistics, operations, supply chain, transportation, or equivalent experience
  • 1+ years of management experience
  • Bachelor's degree
  • Experience with SQL

Responsibilities

  • Continual, tactical communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers).
  • Excellent communication, both verbal and written as you will be required to create a narrative outlining your weekly findings and the variances to goals, and present these finding in a review forum.
  • Work within various time constraints to meet critical business needs, while measuring and identifying activities performed.
  • Lead initiatives to re-engineer business processes and identify and eliminate root causes of defects in order to drive efficiency in Amazon’s transportation operations.
  • Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.
  • Ability to pull data from numerous databases (using Excel, Access, SQL (Structured Query Language) and/or other data management systems) and to perform ad hoc reporting and analysis as needed.
  • Perform leadership functions for the team, including regular 1:1 coaching and development sessions and directing the team as needed during the work day.
  • Develop performance metrics to assist with driving business results.
  • Ability to scope out business and functional requirements for the Amazon tech teams who create and enhance the software systems and tools we use.
  • Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data.

FAQs

What are the primary responsibilities of a Transportation Specialist Lead?

The primary responsibilities include managing daily freight movements, communicating with external and internal customers, driving process improvements, analyzing data for performance metrics, and leading team initiatives to enhance efficiency in transportation operations.

What qualifications are required for this position?

The basic qualifications include a high school diploma or equivalent, intermediate knowledge of Excel, and experience managing large data sets. Preferred qualifications include 1+ years of experience in program management, logistics, or transportation, management experience, a Bachelor's degree, and experience with SQL.

Is prior experience in transportation necessary for this role?

While prior experience in transportation or logistics is preferred, the job primarily values strong program management skills and the ability to analyze data effectively.

How important are communication skills for a Transportation Specialist Lead?

Communication skills are extremely important for this role, as the position involves continual communication with both external customers (like carriers and vendors) and internal teams. Additionally, generating written reports and presenting findings is required.

What tools and software are commonly used in this position?

Common tools and software include data management systems, Excel, Access, and SQL for data analysis and reporting.

Does this role involve team leadership?

Yes, this role involves performing leadership functions for the team, including conducting regular coaching and development sessions.

How does Amazon ensure an inclusive workplace?

Amazon is committed to fostering a diverse and inclusive workplace and is an equal opportunity employer that does not discriminate based on legally protected statuses.

What should I do if I need workplace accommodations during the hiring process?

If you need workplace accommodations during the application or hiring process, you can visit [Amazon's accommodations page](https://amazon.jobs/content/en/how-we-hire/accommodations) for more information.

What is the job ID for the Transportation Specialist Lead position?

The job ID for this position is A2895937.

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Amazon

Retail & Consumer Goods
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.