FAQs
What are the working hours for the Travel Consultant position?
The working hours would ideally start anytime between 5 PM – 12 AM, which includes an overnight shift. The counsellor would also need to work on weekends.
Is experience in business travel required for this role?
Yes, a background in business travel, leisure, or airline reservation is required.
What kind of training or support does Amex GBT provide to its employees?
Amex GBT offers global tuition assistance, access to over 20,000 courses on its learning platform, leadership courses, and prioritizes internal candidates for new job openings.
Is there an emphasis on diversity and inclusion within the company culture?
Yes, Amex GBT strives to champion Diversity, Equity, and Inclusion in every aspect of its business, providing opportunities for colleagues to connect through global Inclusion Groups.
What type of technology will I be using in this role?
You will be using Global Distribution Systems (GDS), as well as tools and technology available for providing travel solutions.
Are there opportunities for professional development in this position?
Yes, there are opportunities for professional development, including tuition assistance for skills development and access to a wide range of courses.
Do I need to have proficiency in GDS for this role?
Yes, high proficiency in one or multiple GDS (Sabre, Apollo, Galileo, Amadeus) is required.
What kind of benefits does Amex GBT offer?
Amex GBT offers flexible benefits tailored to each country, including health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and travel perks from major travel providers.
Is teamwork important in this role?
Yes, working as part of a high-performing team is essential, and collaboration is a key aspect of delivering outstanding travel service.
Will I be responsible for adhering to compliance and regulatory requirements?
Yes, you will be required to follow internal compliance and regulatory requirements for all customers and locations supported.