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Travel Consultant - Solihull, West Midlands

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Trailfinders

13d ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Birmingham

AI generated summary

  • You need a passion for travel, global geographical awareness, firsthand travel experience, strong public interaction skills, and preferably sales experience or a drive for success in sales.
  • You will advise and plan tailored travel solutions for diverse clients, ensuring their unique needs are met while building strong relationships to exceed expectations.

Requirements

  • A passion for travel and strong worldwide geographical awareness is needed.
  • First-hand travel experience in areas such as Australia & New Zealand, USA & Canada or Asia is desirable.
  • You will love dealing with the public and be able to forge exceptional client relationships.
  • Ideally you will have experience of working in a target-based sales role, otherwise you will have a drive to succeed in sales with proven persuasive and influencing skills and a results oriented nature.

Responsibilities

  • Trailfinders Travel Consultants pride themselves on their ability to advise on and plan travel to a wide client base, exactly matching the appropriate products with the client's individual and unique needs, no matter how complex the requirements are, and to exceed their expectations at every opportunity.
  • You will love dealing with the public and be able to forge exceptional client relationships.

FAQs

What is the job title for this position?

The job title for this position is Travel Consultant.

Where is the location of the job?

The location of the job is in Solihull, West Midlands.

What qualities does Trailfinders look for in a Travel Consultant?

Trailfinders looks for candidates who have a passion for travel, strong worldwide geographical awareness, exceptional client relationship skills, and preferably experience in a target-based sales role.

Is previous travel experience important for this role?

Yes, first-hand travel experience in areas such as Australia & New Zealand, USA & Canada, or Asia is desirable.

What kind of training does Trailfinders provide for new hires?

Trailfinders offers the best induction training in the industry, along with supportive and comprehensive ongoing coaching and development.

What are the salary expectations for a Travel Consultant after two years?

After two years, a Travel Consultant could be earning up to £42k, including an uncapped incentive scheme.

Are there opportunities for career advancement within the company?

Yes, Trailfinders offers performance-related promotions and real career advancement opportunities, with a policy of internal promotion for all specialist and senior sales positions.

What travel benefits are available to employees?

Employees enjoy excellent worldwide travel opportunities, a dedicated Staff Travel Team, a generous leave allowance of up to 40 days per year, and educational trips.

Does Trailfinders provide any social opportunities for employees?

Yes, there are great socialising opportunities including supplier functions, team nights out, and subsidised departmental Christmas and summer parties.

Are there any health or wellness benefits offered?

Yes, Trailfinders offers a contributory pension scheme, eye-care vouchers, and daily lunch provided on the premises.

Is corporate clothing provided for employees?

Yes, corporate clothing is provided to each member of the sales and frontline support staff.

Do employees receive any financial assistance for public transport?

Yes, there is an interest-free season ticket loan available for public transport.

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Trailfinders

The Travel Experts

Travel & Leisure
Industry
1001-5000
Employees
1970
Founded Year

Mission & Purpose

Experts in tailormaking itineraries worldwide, Trailfinders offers unbeatable value and exceptional service. Trailfinders was founded in 1970 by former SAS officer Mike Gooley with a staff of four. The company remains privately owned but today has a staff of over 1000 and has made travel arrangements for over 15 million clients. 39 travel centres are staffed by the most expert travel consultants in the industry. On hand 7 days a week we are located throughout the UK and Ireland. With a worldwide reputation, we have the widest range of flights, tours, hotels, cruises, car & motorhome hire across the globe. From budget to luxury our prices are amongst the lowest you will find anywhere. As the pioneers of tailormade travel we believe there's no substitute for one-on-one, bespoke service. Our travel consultants have between them travelled to over 96% of the world's countries. As a result the service and advice they offer is second to none.

Benefits

  • To spread the cost of commuting there is an interest free loan for public transport or if you prefer your commute al fresco we operate a cycle to work scheme, allowing for tax and national insurance savings of up to 42%. Or perhaps you have your eye on an electric car in which case we have a programme in place so you can get yourself a new car at a bargain price and help save the planet too.

  • At TF we love travel and our dedicated staff travel team ensure we have access to the best rates and discounts; even those of us who don't sell travel still need nice holidays and this is very much a priority for us.

  • To keep you healthy on your travels we provide discounts of 25-60% on immunisations at our Travel Clinic in Kensington, London as well as a free annual flu jab.

  • We provide a contributory pension scheme to help you plan for the future.