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Trust & Safety Policy Analyst

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Match Group

Aug 4

  • Job
    Full-time
    Junior & Mid Level
  • Palo Alto
  • Quick Apply

AI generated summary

  • You need 2-3 years in Trust & Safety, policy development experience, project management skills, strong attention to detail, data analysis proficiency, stakeholder negotiation ability, and excellent communication.
  • You will analyze policies for gaps, conduct efficacy reviews, support new policy development, collaborate with teams, and stay updated on content policy trends.

Requirements

  • 2-3 years of Trust & Safety experience
  • Experience in developing and/or improving content policies
  • Record of successful project management
  • Strong attention to detail, highly self-driven, and results oriented
  • Proven ability to use collect, synthesize, analyze, and interpret both quantitative and qualitative data
  • Experience working with, influencing, and negotiating with a broad array of stakeholders
  • Organized and comprehensive communicator

Responsibilities

  • Analyze existing policies and guidelines to identify gaps, inconsistencies, or conflicts
  • Conduct efficacy reviews to determine whether the policies are applied properly
  • Identify and fill knowledge gaps
  • Support the development of new policies, including researching policy topics
  • Work with cross-functional partners to implement changes and manage feedback from operations teams
  • Be a subject matter expert in assigned policies
  • Stay up to date with recent trends in content policy and moderation

FAQs

What is the primary mission of Tinder?

Tinder aims to revolutionize how people meet and foster real connection, having achieved significant growth since its launch in 2012.

What will my responsibilities be as a Trust & Safety Policy Analyst?

You will analyze existing policies, conduct efficacy reviews, identify knowledge gaps, develop new policies, collaborate with cross-functional teams, be a subject matter expert, and stay updated on trends in content policy and moderation.

What qualifications are required for this position?

We are looking for 2-3 years of Trust & Safety experience, experience in developing/improving content policies, successful project management history, strong attention to detail, data analysis skills, stakeholder engagement abilities, and good communication skills.

Is this position in-person or remote?

This is a hybrid role that requires in-office collaboration two days per week.

Where is this position located?

This position is located in Los Angeles, San Francisco, and/or Palo Alto, CA.

What kind of content might I be exposed to in this role?

You may be exposed to harmful content related to physical/sexual harms, hateful or harassing material, child safety, and similar areas, as part of policy work and escalation response.

What benefits does Tinder offer to full-time employees?

Benefits include unlimited PTO, annual Wellness Days, time off to volunteer, comprehensive health coverage, 401(k) match, paid parental leave, and professional development resources, among others.

What is the salary range for the Trust & Safety Policy Analyst position?

The salary range for this position is $75,000 - $90,000, influenced by factors such as work experience, education, and job-related skills.

Does Tinder promote diversity and inclusion in the workplace?

Yes, Tinder celebrates diversity and strives to build a workplace that reflects the rich diversity of its members, welcoming individuals from various backgrounds and experiences.

How can I request accommodations during the hiring process?

If you require reasonable accommodation for the application process, testing, or interviews, please contact employeebenefits@match.com.

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Match Group

Technology
Industry
1001-5000
Employees

Mission & Purpose

Match Group is on a mission to spark meaningful connections for every single person in the world. Founded 25-years ago, Match pioneered the concept of online dating and continues to foster innovation in the online dating industry daily. With more than 20 offices around the world, the company operates more than 45 brands under its portfolio including Match, OkCupid, Tinder, and Hinge. Today, hundreds of millions of singles have found a meaningful connection using a Match Group product. Match Group's mission is to inspire meaningful connections and relationships. The company operates a portfolio of various online dating platforms, including Match.com, Tinder, OkCupid, Plenty of Fish, and others. Their goal is to provide a platform where people can discover and connect with others who share their interests, values, and goals. Match Group aims to facilitate the process of finding love, companionship, and meaningful connections by leveraging technology and innovation in the online dating space. The purpose of Match Group is to empower individuals to explore and build relationships in a safe and trusted environment. They strive to create a user-friendly experience that allows people to connect with others, discover potential matches, and form genuine connections. Match Group's platforms cater to diverse demographics and preferences, offering a range of features and services to meet the needs of their users.