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TSL Lead Health & Public Services

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Accenture

27d ago

  • Job
    Full-time
    Senior Level
  • IT & Cybersecurity
    People, HR & Administration
  • Madrid

AI generated summary

  • You should have 8+ years in IT leadership within Health/Public Sector, excellent communication skills, strong data/tech knowledge, a results-driven mindset, and fluency in Catalan and English.
  • You will supervise IT teams, ensure timely service delivery, meet SLAs, promote service improvements, and lead technical proposals.

Requirements

  • +8 years' experience leading teams in maintenance/project IT in Technology area and specifically in Health or Public Sector.
  • Good communication skills. Used to interact with client and application end-users.
  • Strong technical knowledge in data and technologies is valued.
  • Strongly result-oriented profile.
  • Good level of spoken and written Catalan is mandatory.
  • English is

Responsibilities

  • Supervise international IT teams (usually +10 people)
  • Ensure delivery on time and quality of service deliverables. Ensure Service Level Agreements accomplishment
  • Identify and promote actions to improve the service.
  • Lead, supervise and write technical / functional proposals.

FAQs

What is the primary focus of the TSL Lead Health & Public Services position?

The primary focus is to lead technical delivery in the Health & Public Services sector, supervising international IT teams and ensuring timely and quality service deliverables.

How many years of experience are required for this position?

A minimum of 8 years of experience leading IT teams in maintenance or project environments, specifically in the Health or Public Sector, is required.

Is proficiency in Catalan mandatory for this role?

Yes, a good level of spoken and written Catalan is mandatory for this position.

What types of teams will I be supervising in this role?

You will be supervising international IT teams, typically consisting of more than 10 people.

What are the key responsibilities of this position?

Key responsibilities include ensuring delivery on time and quality of service deliverables, identifying and promoting service improvement actions, and leading the development of technical and functional proposals.

Are there opportunities for training and professional development in this role?

Yes, we offer an individualized training itinerary as part of the benefits package.

What benefits does Accenture provide for employees?

Accenture offers benefits including medical, life, and accident insurance, wellness programs, a flexible compensation program, a stock purchase plan, and various flexibility programs.

Is there a focus on diversity and inclusion within the company?

Yes, Accenture is committed to inclusion and diversity, and it is recognized as one of the most diverse companies in the world according to Refinitiv.

What is the company culture at Accenture?

Accenture prides itself on maintaining a culture of inclusion and support, recognized as a Great Place To Work®, enabling essential human connections among teams and clients.

What is the work model like at Accenture?

Accenture supports a hybrid work model that combines in-office collaboration with remote work facilitated by technology.

Technology
Industry
10,001+
Employees
1989
Founded Year

Mission & Purpose

Accenture is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations Services, and Accenture Song—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners, and communities.

Culture & Values

  • Client Value Creation

    Enabling clients to become high-performance businesses and creating long-term relationships by being responsive and relevant and by consistently delivering value.

  • One Global Network

    Leveraging the power of global insight, relationships, collaboration and learning to deliver exceptional service to clients wherever they do business

  • Respect for the Individual

    Valuing diversity and unique contributions, fostering a trusting, open and inclusive environment and treating each person in a manner that reflects Accenture’s values.

  • Best People

    Attracting, developing and retaining the best talent for our business, challenging our people, demonstrating a “can-do” attitude and fostering a collaborative and mutually supportive environment.

  • Integrity

    Being ethically unyielding and honest and inspiring trust by saying what we mean, matching our behaviors to our words and taking responsibility for our actions.

  • Stewardship

    Fulfilling our obligation of building a better, stronger and more durable company for future generations, protecting the Accenture brand, meeting our commitments to stakeholders, acting with an owner mentality, developing our people and helping improve communities and the global environment.

Benefits

  • Medical coverage

    Employees have a choice of national plans (PPO, EPO, HDHP) covering a wide range of medical services and prescription drugs.

  • Parental leave

    16 weeks paid maternity leave for birth parents. 8 weeks paid time off for other parents

  • Flexible work arrangements

    Flexible work arrangements help employees achieve work/life balance while also meeting Accenture’s business needs.

  • Paid time off

    PTO encompasses traditional vacation time along with paid sick leave; days vary based on level and tenure from 17 to 27 per year.

  • Holidays

    We provide 8 paid standard holidays and 2 culture days (for any days you choose), in addition to the PTO program.

  • Life Insurance

    Accenture provides you with a basic level of coverage and you can purchase more coverage for yourself and your family.