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Twilight Manager

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Morrisons

Jul 27

Applications are closed

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Bradford

Requirements

  • Experience of managing a team in a fast paced environment
  • You will need to be a great communicator who can share knowledge, experience and best practices
  • You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible
  • You must be adaptable to change, whilst being able to challenge effectively
  • As a Manager, you will actively listen to and respond effectively to customers and colleagues

Responsibilities

  • Lead and empower colleagues to always put the customer first and deliver outstanding customer service
  • Listen and respond to our customers feedback and react accordingly
  • Ensure market leading availability across the store
  • Work with the other Managers in store to lead a supportive and performance driven department
  • Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations
  • Deliver training to ensure team have the capability and confidence to deliver their role
  • Enable colleagues to work with confidence across various departments
  • Identify and develop talent within the department
  • Build effective relationships with other operating departments
  • Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s)
  • Take a leadership role within the store
  • Ensure resource is planned thoroughly

FAQs

What is the primary responsibility of a Twilight Manager at Morrisons?

The primary responsibility of a Twilight Manager at Morrisons is to lead and empower colleagues to deliver outstanding customer service while ensuring the efficient operation of the department(s) and supporting performance-driven initiatives within the store.

What experience is required for the Twilight Manager position?

Candidates should have experience managing a team in a fast-paced environment, and previous experience in the retail industry, hospitality, service industry, or travel & tourism is also beneficial.

What are some of the key tasks a Twilight Manager will perform?

Key tasks include leading and empowering colleagues, managing people routines, delivering training, ensuring market-leading availability across the store, and developing talent within the department.

How can a Twilight Manager provide excellent customer service?

A Twilight Manager can provide excellent customer service by listening and responding to customer feedback, leading their team to prioritize customer needs, and ensuring all staff members are trained and empowered to assist customers effectively.

What kind of training and support is offered to Twilight Managers?

Twilight Managers receive excellent training, ongoing support, and continued development opportunities as part of their role at Morrisons.

What benefits come with the Twilight Manager position?

Benefits include a competitive salary, a generous bonus, an attractive pension scheme, private healthcare, a colleague discount, and family-friendly policies such as extended maternity and adoption leave.

Is prior management experience necessary for this position?

Yes, having prior experience managing a team is essential, as it ensures candidates can lead and support their colleagues effectively in a fast-paced retail environment.

How does Morrisons invest in its employees?

Morrisons invests in its employees through industry-leading training programs and providing opportunities for career advancement, ensuring colleagues have the necessary skills and support to progress within the company.

What traits are important for a candidate applying for the Twilight Manager role?

Important traits include being a great communicator, the ability to build and maintain relationships, adaptability to change, and being proactive in listening to and responding to customer and colleague needs.

What is the company culture at Morrisons?

Morrisons fosters a culture focused on teamwork, exceptional customer service, and a commitment to employee development, and it encourages a supportive and inclusive work environment for all staff.

Can anyone apply for the Twilight Manager position at Morrisons?

Yes, Morrisons is an equal opportunities employer and welcomes applications from all sections of the community.

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Morrisons

Retail & Consumer Goods
Industry
10,001+
Employees
1899
Founded Year

Mission & Purpose

Our team of friendly faces works as one to provide shopping trips and a career experience you won’t find anywhere else. Together we work the Morrisons way. Constantly looking to do things even better, we work in partnership with our communities, colleagues, suppliers and British farmers to provide our customers with the freshest food at great value for money. Our people ‘Make Morrisons’. Our team spirit really is hard to beat. At the top of our game in all kinds of roles, we work as one team in our stores, distribution centres, manufacturing sites and Head office. In return for looking after our customers, we look after our people with great perks, lots of career opportunities and the training and support everyone needs to be the best they can be.

Benefits

  • Salaries

    We offer highly competitive salaries and regularly review them so they reflect your contribution and achievements.

  • Company pension

    We have a fantastic pension scheme that all our colleagues can join. Together with a generous company contribution, your contributions are invested to help you save for your future. At the default rate, Morrisons pays the majority and there are two tiers available to all colleagues; pay more and the company pays more too!

  • Life assurance

    We offer a Life Assurance Scheme, more commonly known as a 'Death in Service' benefit. All our colleagues are entitled to this benefit from their first day of permanent employment with us, subject to eligibility rules. If you're an active member of the pensions scheme, 'Death in Service Benefit' is four times your annual salary. If you're not a member of the pension scheme, you're still entitled to the benefit at 1 times your annual salary.

  • Healthcare cash plan

    Our exclusive health care cash plan, provided by Sovereign Health Care, offers colleagues a helping hand with everyday health care costs. It pays tax free cash back on a range of everyday health care costs including glasses, contact lenses, dental treatment, prescription charges, physiotherapy and much more.

  • Wellbeing with Vita health

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