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Typo Keyholder Part Time (16hours per week) - Exeter High Street

  • Job
    Junior & Mid Level
  • Hospitality & Retail
  • Exeter

AI generated summary

  • You must have retail sales and leadership experience, show drive to achieve sales targets, work efficiently, and prioritize excellent customer service.
  • You will support the store management team, ensure Sales Associates follow directives, maintain a positive work environment, motivate and assist team members, and monitor customer service interactions.


  • Retail Sales experience that shows you are confident in introducing new and exciting products to customers and drive to achieve sales budgets
  • Retail leadership experience that has allowed you the opportunity to lead aspects of the business and develop team members.
  • Completing tasks with a sense of urgency
  • Understanding of delivering the very highest standards of customer service


  • As a Key Holder you will keep the daily operations of flowing smoothly at Typo. The Key Holder reports to the Store Manager/Assistant Store Manager and is responsible for ensuring the management team’s direction is executed at all times within the store. The Key Holder is responsible for ensuring Sales Associates’ attendance, productivity, and morale. The Key Holder provides support, direction and assistance to his/her team on all areas of their assigned duties. This role helps to motivate and inspire his/her team to work efficiently. The Key Holder will also monitor Sales Associates to ensure they maintain a friendly and helpful attitude toward customers. Key Holders will not be responsible for establishing any store policies or evaluating employees’ performance through written documentation.


What are the responsibilities of a Typo Key Holder?

The Key Holder is responsible for keeping daily operations running smoothly at Typo, ensuring that the management team’s direction is executed, monitoring Sales Associates, and motivating and inspiring the team to work efficiently.

What experience is required for a Typo Key Holder role?

Retail Sales experience, retail leadership experience, completing tasks with a sense of urgency, and understanding how to deliver the highest standards of customer service are all required for a Typo Key Holder role.

What benefits are offered to Typo Key Holders?

Typo Key Holders receive competitive salary, additional holiday, a team culture that feels like a family, baby pack for new parents, bike scheme, wider tech benefit, class pass benefit, career development opportunities, product discounts, employee assistance program, and training/professional development opportunities.

Keeping it real since '91, delivering Good along the way. #bewhoyouare #lovewhatyoudo

Retail & Consumer Goods
Founded Year

Mission & Purpose

Did you know that the Cotton On Group has grown to become Australia’s largest value fashion retail group, with over 1,300 stores in 17 countries? Our fashion brands include COTTON:ON, Cotton On Body, Cotton On Kids, Rubi Shoes, Supré as well as our lifestyle brand TYPO! Cotton On team members get involved, roll up our sleeves and make things happen. It's our shared belief that we can make a difference to the lives of everyone we touch – from our backyard to the world. Central to this is our Cotton On Foundation, where the work we do in our retail stores helps to give back. It’s pretty impressive; you should check it out online. We continue to open new stores in Australia and around the world, as well as expanding existing stores into mega stores. Advancement opportunities are real! At the Cotton On Group, we like to say; you can start here, and go anywhere!