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Underwriting Operations Technician – Offline (Italian Speaker)

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Chubb

1mo ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
  • Madrid

AI generated summary

  • You must be a native or bilingual Italian speaker, with high proficiency in Spanish and English, experienced in processing roles, data entry, and document drafting. Commercial insurance experience is preferred.
  • You will book premiums, prepare policy docs, ensure quality control, monitor outsourced work, process broker closings, and assist credit control while continuously improving processes.

Requirements

  • Italian (native or bilingual), Spanish (High), English (High) is a must.
  • Experience within a Processing role is essential, particularly experience of following written instructions, data entry and document/report drafting, etc, all functions related with the policy cycle Specific language capability as required above.
  • Previous Commercial Insurance experience is preferred.

Responsibilities

  • To book premiums for all lines of business onto business systems within agreed Service Level Agreement (SLAs).
  • To prepare required policy documentation within agreed SLAs and quality standards and in line with Underwriter requirements.
  • Take personal responsibility for the Quality Control of own and outsourced work elements to ensure that the highest standards of delivery are achieved.
  • Production of system over limit reports and daily SOX reporting for Team Manager sign off.
  • To review and monitor all outsourced work elements, identify type and frequency of problems or inefficiencies, track root cause analysis of rework and make recommendations for continuous improvement.
  • To undertake processing and control of broker Closings and other Underwriting Support activities.
  • To have an in-depth understanding of processes and to adopt an ethos of continuous improvement, error proofing and simplifying, clarifying and eradicating any “non-value” process steps.
  • Proactively gain and develop knowledge of all Property & casualty (P&C) lines of business to facilitate accurate processing for both retained and outsourced work elements.
  • To assist Credit Control with the management of credit referrals within agreed limits of authority. To support Credit Control to ensure that the bookings are amended accordingly with appropriate back up as required.

FAQs

What is the primary responsibility of the Underwriting Operations Technician - Offline?

The primary responsibility is to uphold the highest standards of quality, service delivery, and accuracy within the operations function by reviewing instructions from Underwriters and Brokers, entering premium bookings, and preparing policy documentation.

Is knowledge of the Property & Casualty (P&C) lines of business required?

Yes, an in-depth understanding of P&C lines of business is necessary to facilitate accurate processing for both retained and outsourced work elements.

What languages are required for this position?

The required languages are Italian (native or bilingual), Spanish (high), and English (high).

Is previous experience in Commercial Insurance preferred?

Yes, previous Commercial Insurance experience is preferred for this role.

What kind of environment do we promote in our company?

We promote an ethical and honest working environment that emphasizes mutual trust, respect, collaboration, and support among colleagues.

What benefits do we offer to our employees?

We offer 30 days of vacation, remote working options, private medical insurance, life and accident insurance, meal allowances, Gympass discounts, stock purchase options, pension plans, and comprehensive learning & development support.

Does the company have flexible working arrangements?

Yes, we are open to discussing flexible working arrangements with interested candidates.

What is the importance of Quality Control in this role?

Quality Control is crucial as the Technician takes personal responsibility for ensuring the highest standards of delivery for their own and outsourced work elements.

How do we handle diversity and inclusion in the workplace?

We prioritize treating all individuals with equality, fairness, and respect, regardless of their background, and we provide reasonable accommodations for individuals with disabilities.

Are there any specific reports that the Underwriting Operations Technician is responsible for producing?

Yes, the Technician is responsible for producing system over limit reports and daily SOX reporting for Team Manager sign-off.

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Chubb

The world's largest publicly traded property and casualty insurance company

Finance
Industry
10,001+
Employees
1882
Founded Year

Mission & Purpose

Chubb is the world’s largest publicly traded property and casualty insurance company. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs 31,000 people worldwide.