FAQs
What is the primary role of the Uniformed Asset Protection Personnel (UAPP) at Loblaw?
The primary role of the UAPP is to provide exceptional customer service as customers enter the store, respond to Asset Protection initiatives, assess safety hazards, and collaborate with other store employees to ensure a safe and pleasant shopping experience.
Where is the position of Uniformed Asset Protection Personnel located?
This position is located at Real Canadian Superstore, 1155 Windermere Way SW, Edmonton, AB.
What qualifications are preferred for this role?
Preferred qualifications include experience within a retail environment, the ability to foster partnerships with store teams, exceptional customer service skills, a professional demeanor, and the ability to remain calm in high-tension situations.
Is there any training provided for employees in this position?
Yes, Loblaw offers ongoing career development support through in-house training programs and tuition assistance.
What are the physical requirements for the UAPP role?
The UAPP must be able to walk or stand in the same position for long periods and lift up to 50 lbs.
Does the position of UAPP require any certifications?
While not mandatory, having First Aid and CPR certification is considered an asset for this role.
What benefits does Loblaw offer to its employees in this position?
Loblaw offers a competitive pay rate, a 10% Colleague Discount program, a company-matched Pension Plan, Health Benefits, and an Employee Stock Purchase Program.
What kind of customer service is expected from UAPP?
UAPP is expected to provide exceptional customer service and support to all internal and external customers, ensuring a positive shopping experience.
How does the Uniformed Asset Protection Personnel handle emergencies?
The UAPP is responsible for escalating any crisis or emergency situations in a timely manner to ensure the safety of customers and staff.
What are some daily tasks of the UAPP?
Daily tasks include responding to Gatekeeper alarms, performing receipt checks, assessing safety hazards, submitting status reports, and any other duties as required.