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Universal Banker

  • Job
    Full-time
    Junior Level
  • Lawrence

AI generated summary

  • You must have customer service and cash handling experience, a high school diploma or equivalent, and banking experience is a plus. Equivalent education and experience may qualify.
  • You will perform full-service banking, assist customers with transactions and account updates, focus on customer needs, and achieve sales goals while promoting products and services.

Requirements

  • - Customer Service experience is a MUST
  • - Cash Handling experience is a MUST
  • - Banking experience is a plus but not required
  • - High School Diploma or equivalent
  • - An equivalent combination of education and experienced may meet qualifications

Responsibilities

  • Responsibilities
  • Perform full service banking with a primary focus on sales and service to new and existing customers within the branch, with the ability to perform cash transactions, open or update accounts, and provide information on other products and services.
  • Ability to focus on and fulfill customer needs to maximize the customer experience on the phone and during branch visits.
  • Meets/exceeds sales and referral goals and meets/exceeds individual and branch targets.
  • Provide information to customers regarding promotions, contests, and new account options.

FAQs

What is the role of a Universal Banker at Sunflower Bank?

The Universal Banker serves a combination of Teller, Personal Banker, and Customer Service roles, providing retail banking products and services to customers while processing transactions and developing new business opportunities.

Is banking experience required for this position?

No, banking experience is not required, but customer service and cash handling experience are a must.

What qualifications do I need to apply?

A High School Diploma or equivalent is preferred. However, an equivalent combination of education and experience may also meet qualifications.

What are the primary responsibilities of a Universal Banker?

Responsibilities include performing full-service banking, focusing on sales and service to new and existing customers, fulfilling customer needs, meeting sales and referral goals, and providing information about promotions and account options.

What kind of benefits does Sunflower Bank offer to employees?

Sunflower Bank offers a variety of benefits including a 401(k) plan with a 6% match, health/dental/vision insurance, company-paid life insurance, tuition reimbursement, fitness reimbursement, paid time off, volunteer leave, paid holidays, and more.

How can I apply for the Universal Banker position?

You can apply online at www.sunflowerbank.com/careers.

Is there room for advancement in this role?

Yes, there are opportunities for growth and advancement within the company as you meet and exceed performance goals.

Are there any specific skills needed for the Universal Banker position?

Yes, candidates should possess good computer skills, be detail-oriented, and have strong customer service skills.

Is there a deadline for applying to this position?

The position is open until filled, but early application is encouraged as it may be used to fill similar positions within 90 days.

Does Sunflower Bank support diversity in hiring?

Yes, Sunflower Bank is an Equal Opportunity Employer and encourages applicants from diverse backgrounds, including minorities, females, disabled individuals, and veterans.

Finance
Industry
1001-5000
Employees
1892
Founded Year

Mission & Purpose

Operating as Sunflower Bank, First National 1870 and Guardian Mortgage, Sunflower Bank, N.A. provides financial solutions to the individual communities we serve through a full range of relationship-focused services to meet personal, business and wealth management financial objectives. Whether you know us as Sunflower Bank, First National 1870 or Guardian Mortgage, our philosophy is simple: we offer a full range of financial products that create possibility in the lives we touch and the communities we serve. We value the needs of each customer and partner with them to help achieve their goals with innovative solutions delivered through a regional structure that provides local expertise. We are proud of our longevity and the long-term relationships it represents. Sunflower Bank was founded in 1892. We operate as First National 1870 in Albuquerque, Los Alamos and Santa Fe, New Mexico with roots dating back to 1870. Additionally, Guardian Mortgage, our residential mortgage division, has helped generations of valued customers across our footprint and beyond realize their dreams of homeownership.