FAQs
What is the primary responsibility of the UPS Engineer?
The primary responsibility of the UPS Engineer is to perform startups, maintenance, and emergency repairs for UPS, battery, power distribution, and site monitoring equipment.
What qualifications are required for the UPS Engineer position?
Candidates must have a degree in Electrical/Electronic Engineering or equivalent, experience in a technical service environment (preferably with UPS), and strong customer service and communication skills.
Is previous field service experience necessary for this role?
Yes, previous field service experience is essential for this position.
What kind of software skills are expected from the UPS Engineer?
The UPS Engineer should be computer literate and proficient in office-related programs such as Word, Excel, and Outlook.
Will there be any travel involved in this position?
Yes, daily travel to and from customer sites is required, with an expected 25% time travel.
Are there any after-hours or weekend work requirements for this job?
Yes, there will be after-hours (post 17:00) and weekend shift requirements, sometimes at short notice.
What physical demands does the UPS Engineer job entail?
The job requires some lifting and crouching down.
What skills are emphasized for effective performance in this position?
Strong communication skills, excellent customer service skills, and the ability to plan, organize, and manage time effectively under pressure are emphasized for this position.
What is the expected completion rate for planned maintenance?
The expected completion rate for planned maintenance is a minimum of 90%.
Is a valid driving license required for this position?
Yes, a clean and valid driving license is required for the UPS Engineer role.