Urban Outfitters Department Manager - Cardiff, UK

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

Aug 2

Applications are closed

Job
Full-time
Mid & Senior Level
Cardiff

Requirements

Experience in a management role working in a fast paced, high volume fashion retail environment
Demonstrates strong operational skills
An understanding of the Urban Outfitters culture and its appeal to the local market
Ability to drive sales through excellent service, strong visual presentation, and a full understanding of the business

Responsibilities

- Recruit, motivate, develop and lead a store team
- Manage all aspects of performance development within the department team (Performance Appraisals, Individual Development Plans, Coaching and Counselling and Disciplinary actions)
- Recognise and develop talented individuals for advancement and growth within the organisation
- Uphold Company standards and act as a positive role model to others
- Inspire, motivate and encouraging teamwork among the team
- Conduct productive daily meetings to ensure that goals are met
- Effectively delegate projects while at the same time allowing others the creativity to succeed by making their own decisions
- Possess excellent communication skills in both written and verbal form
- Oversee all levels of customer service by setting daily goals and expectations to create a positive store environment
- Exhibit excellent floor presence by training and coaching the store team on customer service, standards, product placement and time management
- Achieve Company-average mystery shop results by uphold the Company’s mystery shop standards
- Perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures
- Achieve the store stock loss goals by overseeing adherence to loss prevention practices
- Assist in upholding Company Health & Safety regulations at all times in order to protect employees and customers against accidents and incidents
- Manage all aspects of the assigned department in collaboration with the Visual Merchandising Manager with regard to: training, shipment placement, markdowns, transfers, merchandising and store standards
- Understand and interpret current fashion trends in local markets in order to generate creative solutions
- Take an active role in ensuring floor sets for the department are well organised and scheduled appropriately
- Maximise departmental sales through analytical and creative management of merchandise from receipt to sales
- Utilise Company reports to react to trends and drive business
- Stay abreast of current trends and have a sound knowledge of customer profile by keeping up to date with external influences i.e. media and local community
- Manage stock levels appropriately (taking into consideration the store environment) through the understanding of relevant reports and market trends
- Demonstrate entrepreneurial skills to achieve and exceed store targets

FAQs

What is the location of the Urban Outfitters Department Manager position?

The position is located at 14 The Hayes St Davids Centre, Cardiff, CF101AH, United Kingdom.

What are the main responsibilities of the Department Manager?

The main responsibilities include overseeing sales, service profitability, loss prevention, employee development, and general store operations.

What skills are required for the Department Manager position?

Candidates should have experience in a management role in a fast-paced fashion retail environment, strong operational skills, and an understanding of the Urban Outfitters culture.

Is prior experience in retail management necessary?

Yes, experience in a management role working in a fast-paced, high-volume fashion retail environment is required.

What benefits are offered to employees?

Benefits include 'Life Leave' for personal events, an employee assistance program, gym discounts, private medical insurance, up to 40% off at URBN brands, travel season ticket loans, and continued development support.

How does the company support employee well-being?

The company offers an Employee Assistance program for mental, physical, and financial health, along with discounts on gym memberships and private medical insurance for eligible employees.

What is the "Peers Teaching Peers" philosophy?

It is a philosophy upheld by Urban Outfitters that emphasizes collaborative learning and mentorship among employees.

What type of leadership qualities are expected from the Department Manager?

The Department Manager is expected to inspire, motivate, and encourage teamwork, as well as possess excellent communication skills.

Will I be involved in merchandising and display tasks?

Yes, the Department Manager will manage aspects of merchandising and display in collaboration with the Visual Merchandising Manager, including training and product placements.

Does the company promote from within?

Yes, the company recognizes and develops talented individuals for advancement and growth within the organization.

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

Fashion & Arts

Industry

10,001+

Employees

1970

Founded Year

Mission & Purpose

URBN Urban Outfitters, Inc. (www.urbn.com) is a portfolio of global consumer brands comprised of Anthropologie, Free People, FP Movement, Terrain, Urban Outfitters, Nuuly and Menus & Venues. At URBN, we Lead with Creativity…. Creativity guides our approach to product, environment, experience, and community. It drives our vision, strategy, and decision-making. It touches every job at URBN. Over the last 50 years, we have inspired our customers through our creative and entrepreneurial approach to products and services.