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Urban Outfitters Sales Associate - Bath, UK

Applications are closed

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Bath

Requirements

  • Previous experience in a retail environment – not a must.
  • An awareness of the Urban Outfitters brand and its appeal to the local market.
  • Strong communication skills.

Responsibilities

  • Deliver a positive, friendly experience by engaging the customer through conversation and service
  • Enhance the VIBE by focusing on customers and not on projects during prime time selling hours
  • Provide a store experience that reflects the Company’s mystery shop standards
  • Contribute to the overall VIBE in the store by being positive, respectful and helpful to others
  • Uphold Company standards and act as a positive role model to peers
  • Work productively within the team and take initiative to work with others toward a common, collaborative goal
  • Assist in the training and development of peers
  • Communicate positively and effectively with peers
  • Actively participate in daily and department meetings
  • Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines)
  • Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised
  • Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs)
  • Exhibit awareness of loss prevention guidelines and comply with all inventory control measures
  • Always adhere to company health & safety regulations
  • Uphold store merchandising and cleanliness standards
  • Ensure that merchandise is ticketed and the sales floor is well stocked
  • Support sales by assisting in merchandising and display projects
  • Exhibit a familiarity with current product and trend awareness

FAQs

What is the location of the Urban Outfitters Sales Associate position?

The position is located at 10 Southgate Place, Bath, BA1 1AP, United Kingdom.

What are the main responsibilities of a Sales Associate at Urban Outfitters?

The main responsibilities include delivering a positive customer experience, supporting teamwork and communication, managing store operations, and maintaining merchandising and display standards.

Is previous retail experience required for this role?

Previous experience in a retail environment is not a must, but it is preferred.

What kind of training and development opportunities are available?

The company offers structured support and continued learning and development opportunities within the business.

Are there any specific qualifications needed for this position?

Strong communication skills and an awareness of the Urban Outfitters brand are required for this position.

How does Urban Outfitters ensure employee wellbeing?

Urban Outfitters supports employee wellbeing through an Employee Assistance program, discounts on gym memberships, and private medical insurance for eligible employees.

What discounts do employees receive?

Employees can receive up to a 40% discount at all URBN brands.

Is there a work-life balance policy in place?

Yes, Urban Outfitters offers 'Life Leave' which allows employees to take one additional day off for significant life events, in addition to their annual leave entitlement.

Are there any travel benefits for employees?

Yes, eligible employees can access a season ticket loan and a cycle to work scheme.

What is the company’s commitment to diversity and inclusion?

URBN is an Equal Opportunities Employer committed to providing equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability.

Fashion & Arts
Industry
10,001+
Employees
1970
Founded Year

Mission & Purpose

URBN Urban Outfitters, Inc. (www.urbn.com) is a portfolio of global consumer brands comprised of Anthropologie, Free People, FP Movement, Terrain, Urban Outfitters, Nuuly and Menus & Venues. At URBN, we Lead with Creativity…. Creativity guides our approach to product, environment, experience, and community. It drives our vision, strategy, and decision-making. It touches every job at URBN. Over the last 50 years, we have inspired our customers through our creative and entrepreneurial approach to products and services.

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