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Urban Outfitters Sales Associate - Glasgow, Scotland

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  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Glasgow

Requirements

  • Previous experience in a retail environment – not a must.
  • An awareness of the Urban Outfitters brand and its appeal to the local market.
  • Strong communication skills.

Responsibilities

  • Deliver a positive, friendly experience by engaging the customer through conversation and service
  • Enhance the VIBE by focusing on customers and not on projects during prime time selling hours
  • Provide a store experience that reflects the Company’s mystery shop standards
  • Contribute to the overall VIBE in the store by being positive, respectful and helpful to others
  • Uphold Company standards and act as a positive role model to peers
  • Work productively within the team and take initiative to work with others toward a common, collaborative goal
  • Assist in the training and development of peers
  • Communicate positively and effectively with peers
  • Actively participate in daily and department meetings
  • Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines)
  • Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised
  • Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs)
  • Exhibit awareness of loss prevention guidelines and comply with all inventory control measures
  • Always adhere to company health & safety regulations
  • Uphold store merchandising and cleanliness standards
  • Ensure that merchandise is ticketed and the sales floor is well stocked
  • Support sales by assisting in merchandising and display projects
  • Exhibit a familiarity with current product and trend awareness

FAQs

What is the primary role of a Sales Associate at Urban Outfitters in Glasgow?

The primary role of a Sales Associate is to support the store management team in creating a positive store environment that fosters creativity, employee development, and upholds the VIBE philosophy, alongside engaging customers during their visit.

Is previous retail experience required for this position?

Previous experience in a retail environment is preferred but not a must.

What are the key responsibilities of this role?

Key responsibilities include delivering a positive customer experience, assisting with team training and development, participating in daily meetings, demonstrating proficiency in job knowledge, maintaining store merchandising standards, and supporting various operational tasks.

What kind of training will be provided?

The company offers structured support and continued learning and development opportunities for employees in the business.

What benefits do employees receive?

Employees benefit from a variety of perks including work-life balance initiatives, wellbeing programs, employee discounts of up to 40%, travel assistance, and private medical insurance for eligible employees.

How does Urban Outfitters promote teamwork and communication?

Employees are expected to work collaboratively within the team, take initiative, assist in peer training, communicate positively, and participate in daily meetings.

What is the VIBE philosophy at Urban Outfitters?

The VIBE philosophy emphasizes creating a positive, respectful, and helpful store environment centered around customer engagement.

Where is the store located?

The Urban Outfitters store is located at 157 Buchanan St, Glasgow, G12JX, United Kingdom.

What health and safety measures are in place for employees?

Employees are required to adhere to company health and safety regulations while performing their job duties and are also informed about loss prevention guidelines.

Is there an opportunity for career advancement within the company?

Yes, Urban Outfitters encourages continued development and provides opportunities for career advancement within the company.

Fashion & Arts
Industry
10,001+
Employees
1970
Founded Year

Mission & Purpose

URBN Urban Outfitters, Inc. (www.urbn.com) is a portfolio of global consumer brands comprised of Anthropologie, Free People, FP Movement, Terrain, Urban Outfitters, Nuuly and Menus & Venues. At URBN, we Lead with Creativity…. Creativity guides our approach to product, environment, experience, and community. It drives our vision, strategy, and decision-making. It touches every job at URBN. Over the last 50 years, we have inspired our customers through our creative and entrepreneurial approach to products and services.

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