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Urban Outfitters Sales Associate - Kensington, London

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  • Job
    Full-time
    Entry Level
  • Hospitality & Retail
    People, HR & Administration
  • London

Requirements

  • Previous experience in a retail environment – not a must.
  • An awareness of the Urban Outfitters brand and its appeal to the local market.
  • Strong communication skills.

Responsibilities

  • Deliver a positive, friendly experience by engaging the customer through conversation and service
  • Enhance the VIBE by focusing on customers and not on projects during prime time selling hours
  • Provide a store experience that reflects the Company’s mystery shop standards
  • Contribute to the overall VIBE in the store by being positive, respectful and helpful to others
  • Uphold Company standards and act as a positive role model to peers
  • Work productively within the team and take initiative to work with others toward a common, collaborative goal
  • Assist in the training and development of peers
  • Communicate positively and effectively with peers
  • Actively participate in daily and department meetings
  • Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines)
  • Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised
  • Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs)
  • Exhibit awareness of loss prevention guidelines and comply with all inventory control measures
  • Always adhere to company health & safety regulations
  • Uphold store merchandising and cleanliness standards
  • Ensure that merchandise is ticketed and the sales floor is well stocked
  • Support sales by assisting in merchandising and display projects
  • Exhibit a familiarity with current product and trend awareness

FAQs

What is the location of the Urban Outfitters Sales Associate position?

The position is located at 36-38 Kensington High Street, London, W84FP United Kingdom.

What are the main responsibilities of a Sales Associate at Urban Outfitters?

The main responsibilities include delivering a positive customer experience, supporting teamwork and communication, assisting in operations, and maintaining merchandising and display standards.

Is previous retail experience required for this position?

Previous experience in a retail environment is not a must, but it is preferred.

What skills are needed for the Sales Associate role?

Strong communication skills and an awareness of the Urban Outfitters brand and its appeal to the local market are required.

What kind of employee benefits are offered?

Employee benefits include 'Life Leave,' employee assistance programs, discounts on gym memberships, private medical insurance for eligible employees, up to 40% employee discount at all URBN Brands, a season ticket loan, a cycle to work scheme, and support for continued learning and development.

What is the work-life balance policy at Urban Outfitters?

Urban Outfitters offers 'Life Leave' – one day a year to take time off for significant life events in addition to standard annual leave entitlement.

Are there opportunities for training and development within the company?

Yes, structured support and continued learning and development opportunities are offered within the business.

What does the VIBE philosophy refer to?

The VIBE philosophy refers to creating a store environment that fosters creativity, employee development, and a positive atmosphere focused on customer engagement.

How does Urban Outfitters approach diversity and inclusion?

Urban Outfitters is an Equal Opportunities Employer committed to diversity and inclusion, providing equal employment opportunities regardless of various factors such as age, sexual orientation, and disability.

What are the necessary safety regulations employees must adhere to?

Employees must always adhere to company health & safety regulations and exhibit awareness of loss prevention guidelines.

Fashion & Arts
Industry
10,001+
Employees
1970
Founded Year

Mission & Purpose

URBN Urban Outfitters, Inc. (www.urbn.com) is a portfolio of global consumer brands comprised of Anthropologie, Free People, FP Movement, Terrain, Urban Outfitters, Nuuly and Menus & Venues. At URBN, we Lead with Creativity…. Creativity guides our approach to product, environment, experience, and community. It drives our vision, strategy, and decision-making. It touches every job at URBN. Over the last 50 years, we have inspired our customers through our creative and entrepreneurial approach to products and services.

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