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Urban Outfitters Sales Associate - Kingston, UK (NEW STORE)

Applications are closed

  • Job
    Full-time
    Entry & Junior Level
  • Hospitality & Retail
  • London

Requirements

  • Previous experience in a retail environment – not a must.
  • An awareness of the Urban Outfitters brand and its appeal to the local market.
  • Strong communication skills.

Responsibilities

  • People:
  • Deliver a positive, friendly experience by engaging the customer through conversation and service
  • Enhance the VIBE by focusing on customers and not on projects during prime time selling hours
  • Provide a store experience that reflects the Company’s mystery shop standards
  • Contribute to the overall VIBE in the store by being positive, respectful and helpful to others
  • Uphold Company standards and act as a positive role model to peers
  • Teamwork & Communication:
  • Work productively within the team and take initiative to work with others toward a common, collaborative goal
  • Assist in the training and development of peers
  • Communicate positively and effectively with peers
  • Actively participate in daily and department meetings
  • Operations:
  • Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines)
  • Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised
  • Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs)
  • Exhibit awareness of loss prevention guidelines and comply with all inventory control measures
  • Always adhere to company health & safety regulations
  • Merchandising & Display:
  • Uphold store merchandising and cleanliness standards
  • Ensure that merchandise is ticketed and the sales floor is well stocked
  • Support sales by assisting in merchandising and display projects
  • Exhibit a familiarity with current product and trend awareness

FAQs

What are the main responsibilities of a Sales Associate at Urban Outfitters?

The main responsibilities include delivering a positive customer experience by engaging in conversation and service, enhancing the store's atmosphere, assisting in team training, managing operations like tills and inventory, maintaining merchandising standards, and ensuring compliance with health and safety regulations.

Do I need previous retail experience to apply for this position?

Previous experience in a retail environment is preferred but not a must. The company values individuals who are enthusiastic and willing to learn.

What qualities are Urban Outfitters looking for in a candidate?

Candidates should have strong communication skills, an awareness of the Urban Outfitters brand and its appeal to the local market, a positive attitude, respectfulness, and a collaborative spirit to work within a team.

How important is teamwork in this role?

Teamwork is very important as the Sales Associate is required to work collaboratively toward common goals, assist in the training and development of peers, and actively participate in meetings to promote effective communication.

What is meant by "enhancing the VIBE" in the store?

Enhancing the VIBE refers to creating a positive and engaging store atmosphere by focusing on customer interactions and providing excellent service during busy selling hours, while also being respectful and helpful to both customers and team members.

What operational tasks will I be responsible for as a Sales Associate?

You will be responsible for handling tills, assisting with shipment processing, maintaining clean and organised receiving areas, completing weekly tasks such as markdowns and inventory transfers, and adhering to loss prevention guidelines.

Will I receive any training for this position?

Yes, as part of the role, you may assist in training and developing peers, and you will also receive guidance on store operations and procedures.

How does Urban Outfitters ensure compliance with health and safety regulations?

All employees, including Sales Associates, are expected to always adhere to company health and safety regulations to ensure a safe shopping and working environment.

What role does merchandising play in the Sales Associate position?

The Sales Associate is responsible for upholding merchandising and cleanliness standards, ensuring that the sales floor is well stocked, and assisting in display projects to promote effective selling.

Is it necessary to be familiar with current fashion trends for this job?

While it may not be mandatory, having familiarity with current products and fashion trends can enhance your ability to connect with customers and support sales initiatives effectively.

Fashion & Arts
Industry
10,001+
Employees
1970
Founded Year

Mission & Purpose

URBN Urban Outfitters, Inc. (www.urbn.com) is a portfolio of global consumer brands comprised of Anthropologie, Free People, FP Movement, Terrain, Urban Outfitters, Nuuly and Menus & Venues. At URBN, we Lead with Creativity…. Creativity guides our approach to product, environment, experience, and community. It drives our vision, strategy, and decision-making. It touches every job at URBN. Over the last 50 years, we have inspired our customers through our creative and entrepreneurial approach to products and services.