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Urban Outfitters Sales Associate - New York

  • Job
    Entry Level / Graduate
  • Hospitality & Retail
    Sales & Business Development
  • New York City

AI generated summary

  • You need a passion for UO & customer service experience, be a team player, & have flexibility to work nights, weekends, & holidays.
  • You will represent the brand values, engage with customers, utilize technology for a seamless shopping experience, collaborate with the team, maintain visual and operational standards, and contribute to the store's profitability.


  • Passion for UO brand
  • Experience in customer service
  • Experience being a team player
  • Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays


  • Brand Experience:
  • Acts as a brand representative reflective of the company values
  • Initiates conversation, shares advice and product knowledge to interact with the customer in a personalized way
  • Utilizes technology to be well-informed on company priorities and promotions in-store and online; delivers a seamless, omni channel shopping experience through utilization of the tools available to service the customer (i.e. MPOS, POS, In-Store & Curbside Pick Up)
  • Teamwork + Communication:
  • Contributes to the store by being positive, respectful, and helpful to others
  • Collaborates with peers and leadership, sharing ideas and jumping in to support the needs of the team
  • Exhibits a willingness to learn and adapt; is flexible to change and open to try new ways of doing things
  • Visual + Business Operations:
  • Maintains Urban Outfitters’ visual and operational standards while keeping the focus on the customer
  • Supports the shipment process to gain awareness of product including what’s new and what’s already on the floor; contributes to completion of omni order fulfillment processes
  • Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store


What is the main goal of a Sales Associate at Urban Outfitters?

The main goal of a Sales Associate at Urban Outfitters is to help drive sales by providing each customer with a genuine experience.

What are some of the responsibilities of a Sales Associate at Urban Outfitters?

Some of the responsibilities of a Sales Associate at Urban Outfitters include assisting customers, processing transactions, maintaining a clean and organized store, and helping to create an inviting shopping environment.

What skills are necessary to be successful as a Sales Associate at Urban Outfitters?

To be successful as a Sales Associate at Urban Outfitters, it is important to have strong customer service skills, be able to work well in a team, have good communication skills, and be knowledgeable about the products being sold.

What is the work environment like for a Sales Associate at Urban Outfitters?

The work environment for a Sales Associate at Urban Outfitters is fast-paced and dynamic, with a focus on providing excellent customer service and driving sales.

How does a Sales Associate contribute to the success of Urban Outfitters?

A Sales Associate contributes to the success of Urban Outfitters by providing customers with a genuine shopping experience, helping to drive sales, and maintaining a positive and inviting store environment.

Fashion & Arts
Founded Year

Mission & Purpose

URBN Urban Outfitters, Inc. (www.urbn.com) is a portfolio of global consumer brands comprised of Anthropologie, Free People, FP Movement, Terrain, Urban Outfitters, Nuuly and Menus & Venues. At URBN, we Lead with Creativity…. Creativity guides our approach to product, environment, experience, and community. It drives our vision, strategy, and decision-making. It touches every job at URBN. Over the last 50 years, we have inspired our customers through our creative and entrepreneurial approach to products and services.