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Urban Outfitters Sales Associate - Pittsburgh

  • Job
    Entry Level / Graduate
  • Hospitality & Retail
    Sales & Business Development
  • Pittsburgh

AI generated summary

  • You need a passion for UO, customer service experience, teamwork skills, and flexibility for this sales associate role in Pittsburgh with URBN.
  • You will represent the brand by providing personalized customer service, collaborating with the team, maintaining visual and operational standards, and supporting store profitability through adherence to company policies and procedures.


  • Passion for UO brand
  • Experience in customer service
  • Experience being a team player
  • Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays


  • Brand Experience:
  • Acts as a brand representative reflective of the company values
  • Initiates conversation, shares advice and product knowledge to interact with the customer in a personalized way
  • Utilizes technology to be well-informed on company priorities and promotions in-store and online; delivers a seamless, omni channel shopping experience through utilization of the tools available to service the customer (i.e. MPOS, POS, In-Store & Curbside Pick Up)
  • Teamwork + Communication:
  • Contributes to the store by being positive, respectful, and helpful to others
  • Collaborates with peers and leadership, sharing ideas and jumping in to support the needs of the team
  • Exhibits a willingness to learn and adapt; is flexible to change and open to try new ways of doing things
  • Visual + Business Operations:
  • Maintains Urban Outfitters’ visual and operational standards while keeping the focus on the customer
  • Supports the shipment process to gain awareness of product including what’s new and what’s already on the floor; contributes to completion of omni order fulfillment processes
  • Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store


What does an Urban Outfitters Sales Associate do?

An Urban Outfitters Sales Associate contributes to driving sales by providing a genuine experience to each customer.

What are the main responsibilities of an Urban Outfitters Sales Associate?

The main responsibilities of an Urban Outfitters Sales Associate include assisting customers with their purchases, providing product knowledge, restocking merchandise, and maintaining a clean and organized store.

What skills are necessary to be successful as an Urban Outfitters Sales Associate?

To be successful as an Urban Outfitters Sales Associate, one should have excellent customer service skills, strong communication abilities, and a passion for the products sold. Additionally, attention to detail and being able to work in a fast-paced environment are important skills.

What is the work environment like for an Urban Outfitters Sales Associate?

The work environment for an Urban Outfitters Sales Associate is typically fast-paced and dynamic. Associates will interact with a variety of customers and work as part of a team to meet sales goals.

Are there opportunities for growth within the company for an Urban Outfitters Sales Associate?

Yes, Urban Outfitters values promoting from within and offers opportunities for growth and advancement to motivated sales associates. This may include opportunities for leadership roles or broader responsibilities within the company.

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Founded Year

Mission & Purpose

URBN Urban Outfitters, Inc. (www.urbn.com) is a portfolio of global consumer brands comprised of Anthropologie, Free People, FP Movement, Terrain, Urban Outfitters, Nuuly and Menus & Venues. At URBN, we Lead with Creativity…. Creativity guides our approach to product, environment, experience, and community. It drives our vision, strategy, and decision-making. It touches every job at URBN. Over the last 50 years, we have inspired our customers through our creative and entrepreneurial approach to products and services.