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Urban Outfitters Sales Associate - Santa Cruz

  • Job
    Entry Level
  • Hospitality & Retail
    Sales & Business Development
  • Santa Cruz

AI generated summary

  • You need a passion for UO, customer service experience, be a team player, and able to work flexible hours. Join our Santa Cruz team now!
  • You will represent the brand values, provide personalized customer interactions, collaborate with the team, maintain visual standards, and support business operations to ensure a seamless shopping experience at Urban Outfitters in Santa Cruz.


  • Passion for UO brand
  • Experience in customer service
  • Experience being a team player
  • Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays


  • Brand Experience:
  • Acts as a brand representative reflective of the company values
  • Initiates conversation, shares advice and product knowledge to interact with the customer in a personalized way
  • Utilizes technology to be well-informed on company priorities and promotions in-store and online; delivers a seamless, omni channel shopping experience through utilization of the tools available to service the customer (i.e. MPOS, POS, In-Store & Curbside Pick Up)
  • Teamwork + Communication:
  • Contributes to the store by being positive, respectful, and helpful to others
  • Collaborates with peers and leadership, sharing ideas and jumping in to support the needs of the team
  • Exhibits a willingness to learn and adapt; is flexible to change and open to try new ways of doing things
  • Visual + Business Operations:
  • Maintains Urban Outfitters’ visual and operational standards while keeping the focus on the customer
  • Supports the shipment process to gain awareness of product including what’s new and what’s already on the floor; contributes to completion of omni order fulfillment processes
  • Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store


What is the main responsibility of a Sales Associate at Urban Outfitters in Santa Cruz?

The main responsibility of a Sales Associate is to drive sales by providing a genuine shopping experience to each customer.

What qualities are important for a Sales Associate in Santa Cruz at Urban Outfitters?

Important qualities include strong communication skills, a passion for fashion, and the ability to connect with customers.

How can a Sales Associate contribute to the success of Urban Outfitters in Santa Cruz?

A Sales Associate can contribute to success by providing excellent customer service, driving sales, and creating a positive shopping atmosphere.

What is the role of a Sales Associate in maintaining the brand image of Urban Outfitters in Santa Cruz?

The role of a Sales Associate is to represent the brand in a positive light, embody the Urban Outfitters style, and leave customers with a memorable shopping experience.

Fashion & Arts
Founded Year

Mission & Purpose

URBN Urban Outfitters, Inc. (www.urbn.com) is a portfolio of global consumer brands comprised of Anthropologie, Free People, FP Movement, Terrain, Urban Outfitters, Nuuly and Menus & Venues. At URBN, we Lead with Creativity…. Creativity guides our approach to product, environment, experience, and community. It drives our vision, strategy, and decision-making. It touches every job at URBN. Over the last 50 years, we have inspired our customers through our creative and entrepreneurial approach to products and services.