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Urban Outfitters Sales Associate - Seattle

  • Job
    Entry Level / Graduate
  • Hospitality & Retail
    Sales & Business Development
  • Seattle

AI generated summary

  • You must have a passion for the UO brand, customer service experience, be a team player, and able to work flexible hours, including nights, weekends, and holidays.
  • You will represent the brand, engage with customers, collaborate with the team, maintain visual standards, support business operations, and uphold store policies and procedures to create a seamless shopping experience at Urban Outfitters in Seattle.


  • Passion for UO brand
  • Experience in customer service
  • Experience being a team player
  • Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays


  • Brand Experience:
  • Acts as a brand representative reflective of the company values
  • Initiates conversation, shares advice and product knowledge to interact with the customer in a personalized way
  • Utilizes technology to be well-informed on company priorities and promotions in-store and online; delivers a seamless, omni channel shopping experience through utilization of the tools available to service the customer (i.e. MPOS, POS, In-Store & Curbside Pick Up)
  • Teamwork + Communication:
  • Contributes to the store by being positive, respectful, and helpful to others
  • Collaborates with peers and leadership, sharing ideas and jumping in to support the needs of the team
  • Exhibits a willingness to learn and adapt; is flexible to change and open to try new ways of doing things
  • Visual + Business Operations:
  • Maintains Urban Outfitters’ visual and operational standards while keeping the focus on the customer
  • Supports the shipment process to gain awareness of product including what’s new and what’s already on the floor; contributes to completion of omni order fulfillment processes
  • Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store


What are the responsibilities of a Sales Associate at Urban Outfitters in Seattle?

A Sales Associate is responsible for providing a genuine and personalized experience to each customer, as well as driving sales and maintaining a clean and organized store environment.

What skills are required to be successful as a Sales Associate at Urban Outfitters in Seattle?

Strong communication and customer service skills, the ability to work in a fast-paced environment, and a passion for fashion and retail are key skills needed to excel as a Sales Associate at Urban Outfitters in Seattle.

What kind of training is provided for Sales Associates at Urban Outfitters in Seattle?

New Sales Associates will receive training on product knowledge, customer service techniques, and sales strategies to ensure they are well-equipped to provide an exceptional experience to customers.

What opportunities for advancement are available for Sales Associates at Urban Outfitters in Seattle?

Sales Associates have the opportunity to grow within the company and take on roles with increased responsibility, such as becoming a Key Holder or Supervisor. Performance reviews and ongoing training are provided to support career development.

What is the dress code for Sales Associates at Urban Outfitters in Seattle?

Sales Associates are expected to dress in a fashionable and on-brand manner, reflecting the style of Urban Outfitters. This may include wearing clothing and accessories available in store.

Fashion & Arts
Founded Year

Mission & Purpose

URBN Urban Outfitters, Inc. (www.urbn.com) is a portfolio of global consumer brands comprised of Anthropologie, Free People, FP Movement, Terrain, Urban Outfitters, Nuuly and Menus & Venues. At URBN, we Lead with Creativity…. Creativity guides our approach to product, environment, experience, and community. It drives our vision, strategy, and decision-making. It touches every job at URBN. Over the last 50 years, we have inspired our customers through our creative and entrepreneurial approach to products and services.