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Urban Outfitters Team Leader - Dublin, Ireland

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URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

8d ago

  • Job
    Full-time
    Junior & Mid Level
  • Sales & Business Development
    People, HR & Administration
  • Dublin

AI generated summary

  • You need management experience in fast-paced fashion retail, strong operational skills, knowledge of Urban Outfitters culture, and the ability to drive sales through service and visual presentation.
  • You will lead and develop a team, enhance customer service, manage store operations, track sales, and ensure adherence to standards while staying updated on fashion trends.

Requirements

  • Experience in a management role working in a fast paced, high volume fashion retail environment
  • Demonstrates strong operational skills
  • An understanding of the Urban Outfitters culture and its appeal to the local market
  • Ability to drive sales through excellent service, strong visual presentation, and a full understanding of the business

Responsibilities

  • Ability to recruit, motivate, develop and lead a team
  • Manage aspects of performance development within the department team (Performance Appraisals, Individual Development Plans, Coaching and Counseling and Disciplinary actions)
  • Recognise and develop talented individuals for advancement and growth within the organisation
  • Uphold Company standards and act as a positive role model to others
  • Model the way by inspiring, motivating and encouraging teamwork
  • Conduct productive daily meetings to ensure that goals are met
  • Effectively delegate projects while at the same time allowing others the creativity to succeed by making their own decisions
  • Possess excellent communication skills in both written and verbal form
  • Oversee all levels of customer service by setting daily goals and expectations to create a positive store environment
  • Exhibit excellent floor presence by training and coaching the store team on customer service, standards, product placement and time management
  • Achieve Company-average mystery shop results by uphold the Company’s customer service standard
  • Perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures
  • Achieve the store stock loss goals by overseeing adherence to loss prevention practices
  • Assist in upholding Company Health & Safety regulations at all times in order to protect employees and customers against accidents and incidents
  • Manage aspects of the assigned department in collaboration with the Department Manager (if applicable) or Visual Merchandising Manager with regard to: training, shipment placement, markdowns, transfers, merchandising and store standards
  • Understand and interpret current fashion trends in local markets in order to generate creative solutions
  • Take an active role in ensuring floor sets for the department are well organised and scheduled appropriately
  • Maximise departmental sales through analytical and creative management of merchandise from receipt to sales
  • Utilise Company reports to react to trends and drive business
  • Stay abreast of current trends and have a sound knowledge of customer profile by keeping up to date with external influences i.e. media and local community
  • Manage stock levels appropriately (taking into consideration the store environment) through the understanding of relevant reports and market trends
  • Demonstrate entrepreneurial skills to achieve and exceed store targets

FAQs

What is the location of the Urban Outfitters Team Leader position?

The position is located at Cecilia House, Cecilia St, Temple Bar, Dublin, D02AK29, Ireland.

What is the main objective of the Urban Outfitters Team Leader role?

The main objective is to support the store management team in fostering a creative environment, employee development, and upholding the VIBE philosophy, as well as the "Peers Training Peers" philosophy.

What are the key responsibilities of this role?

Key responsibilities include recruiting and developing the team, managing customer service levels, overseeing operational procedures, collaborating on merchandising, and maximizing departmental sales.

What qualifications are needed for the Urban Outfitters Team Leader role?

Candidates should have experience in a management role within a fast-paced, high-volume fashion retail environment, demonstrate strong operational skills, and have an understanding of Urban Outfitters culture.

Is there any support for employee well-being?

Yes, there are programs such as Employee Assistance to support mental, physical, and financial health, along with discounts on external gym memberships and private medical insurance for eligible employees.

What employee discounts are offered?

Employees can receive up to a 40% discount at all URBN Brands, including Urban Outfitters, Anthropologie, Free People, and more.

What kind of development opportunities are provided to employees?

Urban Outfitters offers structured support within the business alongside continued learning and development opportunities.

Is there assistance for commuting costs?

Yes, there is a season ticket loan and a cycle to work scheme for eligible employees to assist with commuting.

Are there any special days off offered?

Yes, employees are entitled to one additional 'Life Leave' day per year to take time off for significant life events, in addition to their annual leave entitlement.

Does Urban Outfitters support diversity and inclusion in hiring?

Yes, Urban Outfitters is an Equal Opportunities Employer committed to diversity and inclusion, providing equal employment opportunities regardless of various factors such as age, sexual orientation, and disability.

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

Fashion & Arts
Industry
10,001+
Employees
1970
Founded Year

Mission & Purpose

URBN Urban Outfitters, Inc. (www.urbn.com) is a portfolio of global consumer brands comprised of Anthropologie, Free People, FP Movement, Terrain, Urban Outfitters, Nuuly and Menus & Venues. At URBN, we Lead with Creativity…. Creativity guides our approach to product, environment, experience, and community. It drives our vision, strategy, and decision-making. It touches every job at URBN. Over the last 50 years, we have inspired our customers through our creative and entrepreneurial approach to products and services.