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User Researcher - Newcastle

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Accenture

2mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Newcastle

AI generated summary

  • You have experience as a User Researcher, worked in Agile Scrum, advocate for users, and understand user-centered design. A portfolio showcasing relevant work is essential; GDS knowledge is a plus.
  • You will plan and conduct user research, analyze findings, collaborate with teams, and convert insights into actionable requirements for digital services.

Requirements

  • Relevant experience as a User Researcher
  • You have worked as part of an Agile Scrum team
  • You are always comfortable advocating for your users, and helping your team and stakeholders navigate a user-centred design process
  • Some experience working with GDS standards would be beneficial
  • Have a portfolio where you can show examples of User Journeys, Personas, User Research, Prototyping, User Testing and User Interface Design

Responsibilities

  • Lead on planning, recruiting and conducting user research sessions to support the design and development of digital client services and projects
  • Lead the research process from developing user recruitment briefs through to conducting sessions remotely or face-to-face, session analysis, report writing and playback to your team and stakeholders.
  • Aligning user research activities to influence and support decision making
  • Collaborate with product owners and service managers to devise appropriate research strategies that will generate focused insights.
  • Convert concepts and emerging findings into high quality stimulus material.
  • Work closely with designers and developers to turn user data and insights into actionable requirements that feed into prototype development, and influence product direction.
  • Work as a part of Agile delivery teams and possess the hard and soft skills required to participate in design and delivery and be able to identify and progress client issues, whilst advocating for users.
  • Work closely with our UX & Design Team, to share knowledge, learn new skills, and design transformational services.

FAQs

What is the job title for this position?

The job title is User Researcher.

Where is the job located?

The job is located in Newcastle.

What is the working arrangement for this role?

This role requires you to work from the Newcastle, Cobalt Business Park office 3 days per week in a hybrid format.

What type of team will I be working with?

You will be working with a team of creative and passionate UX Design specialists.

What types of industries will I be working with?

You will work across multiple clients in a range of industries.

What are the primary responsibilities of the User Researcher?

You will lead user research sessions, analyze insights, collaborate with product owners, and ensure user data informs design decisions.

What skills are required for this position?

Relevant experience as a User Researcher, experience in Agile Scrum teams, and advocacy for user-centered design are required. Experience with GDS standards would also be beneficial.

Is a portfolio required for application?

Yes, a portfolio showcasing examples of User Journeys, Personas, User Research, Prototyping, User Testing, and User Interface Design is required.

What benefits are offered with this position?

Benefits include a competitive salary, 25 days of vacation per year, an annual performance bonus, private medical insurance, and 3 extra days of leave for charitable work.

What is Accenture's policy on equal opportunities?

Accenture is an equal opportunities employer and encourages applications from all sections of society without discrimination based on various protected characteristics.

Can the job listing be closed before the application deadline?

Yes, Accenture reserves the right to close the role prior to the application date if a suitable applicant is found.

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Accenture

Technology
Industry
10,001+
Employees
1989
Founded Year

Mission & Purpose

Accenture is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations Services, and Accenture Song—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners, and communities.

Culture & Values

  • Client Value Creation

    Enabling clients to become high-performance businesses and creating long-term relationships by being responsive and relevant and by consistently delivering value.

  • One Global Network

    Leveraging the power of global insight, relationships, collaboration and learning to deliver exceptional service to clients wherever they do business

  • Respect for the Individual

    Valuing diversity and unique contributions, fostering a trusting, open and inclusive environment and treating each person in a manner that reflects Accenture’s values.

  • Best People

    Attracting, developing and retaining the best talent for our business, challenging our people, demonstrating a “can-do” attitude and fostering a collaborative and mutually supportive environment.

  • Integrity

    Being ethically unyielding and honest and inspiring trust by saying what we mean, matching our behaviors to our words and taking responsibility for our actions.

  • Stewardship

    Fulfilling our obligation of building a better, stronger and more durable company for future generations, protecting the Accenture brand, meeting our commitments to stakeholders, acting with an owner mentality, developing our people and helping improve communities and the global environment.

Benefits

  • Medical coverage

    Employees have a choice of national plans (PPO, EPO, HDHP) covering a wide range of medical services and prescription drugs.

  • Parental leave

    16 weeks paid maternity leave for birth parents. 8 weeks paid time off for other parents

  • Flexible work arrangements

    Flexible work arrangements help employees achieve work/life balance while also meeting Accenture’s business needs.

  • Paid time off

    PTO encompasses traditional vacation time along with paid sick leave; days vary based on level and tenure from 17 to 27 per year.

  • Holidays

    We provide 8 paid standard holidays and 2 culture days (for any days you choose), in addition to the PTO program.

  • Life Insurance

    Accenture provides you with a basic level of coverage and you can purchase more coverage for yourself and your family.