Usher - Cardiff Magistrates Court

HM Courts & Tribunals Service (HMCTS)

Sep 18

Applications are closed

Job
Full-time
Entry Level
Government & Politics
People, HR & Administration
Cardiff

Requirements

Friendly and approachable manner with excellent customer service skills
Ability to multitask whilst working in a fast-paced environment
Good written and verbal communication skills
IT proficient with the ability to learn and adapt to different technologies and software packages
Excellent Organisational and time-keeping skills

Responsibilities

You will be an essential first point of contact for all the court users.
There will be regular contact with the judiciary and assisting the administrative staff.
You will meet members of the public, which may include vulnerable witnesses, and their legal representatives; prepare court /hearing rooms, and complete documentation, as well as ensuring the court runs efficiently.
You will also carry out some general clerical work as required to support the work of HMCTS.
Ushers work within a team with regular management support and are responsible for their own time.

FAQs

What is the salary for the Usher position at Cardiff Magistrates Court?

The salary for the Usher position is £22,096.

What type of employment contract is offered for this role?

This is a permanent contract.

What are the working patterns available for this role?

The working patterns include flexible working, full-time, job share, and part-time options.

What benefits are provided with this position?

Benefits include access to learning and development, flexible working options, a Civil Service pension with an employer contribution of 28.97%, annual leave, and public holidays, among others.

Is prior experience required for this job?

While specific experience may not be mandatory, candidates should have excellent customer service skills, good communication abilities, and be proficient in IT.

What is the location of the job?

The position is based at Cardiff Magistrates Court, CF24 0RZ.

Are there any nationality restrictions for applicants?

Yes, this job is open to UK nationals, nationals of the Republic of Ireland, Commonwealth countries, and certain EU nationals among others.

Will successful candidates need to undergo any checks?

Yes, successful candidates must undergo a criminal record check and complete baseline personnel security standard checks.

What is the primary responsibility of a Court Usher?

The primary responsibility is to act as a pivotal link between court users and the Judiciary, ensuring the smooth running of court hearings.

How can I apply for this job?

You can apply for this job by visiting the recruitment website linked in the job advertisement.

HM Courts & Tribunals Service (HMCTS)

We're responsible for the administration of criminal, civil and family courts and tribunals in England and Wales.

Law

Industry

1001-5000

Employees

2011

Founded Year

Mission & Purpose

This is the official LinkedIn page for the HM Courts & Tribunals Service. We are responsible for the administration of criminal, civil and family courts and tribunals in England and Wales. We are also responsible for non-devolved tribunals in Scotland and Northern Ireland. We work with an independent judiciary to provide a fair, efficient and effective justice system. We employ around 17,000 staff and operate from locations in England, Wales, Scotland and Northern Ireland. Through the courts and tribunals we give people and businesses access to justice, including: - victims and witnesses of crime - defendants accused of crimes - consumers in debt or with other disputes - people involved in the adoption or protection of children - businesses involved in commercial disputes - individuals asserting their employment rights or challenging the decisions of government bodies - people affected by relationship breakdown We follow the Ministry of Justice’s strategic vision for reform, to create a more effective, less costly and more responsive justice system for the public. We’re responsible for: - providing the supporting administration for a fair, efficient and accessible courts and tribunal system - supporting an independent judiciary in the administration of justice - driving improvements across all aspects of the administration of the courts and tribunals - collaborating effectively with other justice organisations and agencies, including the legal professions, to improve access to justice - working with government departments and agencies to improve the quality and timeliness of their decision- making, which will reduce the number of cases coming before courts and tribunals All our commercial contract opportunities over £10,000 can be found on the GOV.UK Contract Finder service: https://www.gov.uk/contracts-finder For more information on how we use social media, visit: https://bit.ly/2TDvAUV