FAQs
What is the main responsibility of the UX Research Operations Coordinator at GitLab?
The main responsibility is to support UX Researchers by overseeing participant recruitment, managing tools and resources, optimizing processes, and ensuring compliance, allowing researchers to focus on delivering impactful insights.
Is prior experience in UX Research Operations necessary for this role?
Yes, relevant experience in UX Research Operations or a similar coordination role in a research environment is required.
What are some examples of the projects the ReOps team may work on?
Examples include building a participant panel for AI research, streamlining low-risk ReOps processes with self-serve tools, and recruiting industry leaders for strategic research on new features.
Does this position lead to a UX Researcher role?
No, this role focuses on supporting UX Research Operations and does not lead to a UX Researcher position.
How does GitLab support employees' well-being?
GitLab offers benefits to support health, finances, and well-being, including flexible paid time off, a growth and development budget, and parental leave.
What skills are important for success in this role?
Important skills include organizational skills for managing multiple projects, strong communication abilities, a problem-solving mindset, attention to detail, and a passion for process improvement.
Is GitLab an equal opportunity employer?
Yes, GitLab is proud to be an equal opportunity workplace and does not tolerate discrimination based on any protected characteristics.
Are there any specific location-based eligibility requirements for this role?
While all roles are remote, some positions may have specific location-based eligibility requirements. The Talent Acquisition team can provide details during the recruitment process.
Does GitLab offer support for home office setup?
Yes, GitLab provides home office support to help employees set up their remote work environments.
Can applicants with varying levels of experience apply for this role?
Yes, GitLab welcomes interest from candidates with varying levels of experience, and many successful candidates may not meet every single requirement.