FAQs
What is the primary focus of the Verkäufer (m/w/d) role?
The primary focus of the Verkäufer (m/w/d) role is to provide exceptional customer service by engaging with customers about sports shoes and clothing, while also meeting personal and productivity goals.
Is previous retail experience required for this position?
No, 0–3 years of retail experience is acceptable, making this role suitable for both new and experienced candidates.
What qualities are essential for success in this role?
Essential qualities include confidence in creating outstanding customer experiences, motivation to achieve exceptional results, and the ability to work both independently and as part of a team.
What kind of availability is expected from the employees?
Flexible availability is required, including evenings, weekends, and holiday periods.
How is employee success measured in this position?
Employee success in this position is measured through personal and productivity goals, as well as the ability to provide a remarkable shopping experience for every customer.
Are there opportunities for learning and growth in this role?
Yes, employees are encouraged to stay informed about product knowledge and current/future trends, which contributes to personal development and enhances customer service.
Is teamwork important for this position?
Yes, working as part of a team is crucial while also allowing individuals to enhance their unique skills on the sales floor.
Will I need to know about the latest fashion trends?
Yes, staying up-to-date with the latest styles and trends is important to meet customer needs effectively.
What responsibilities will I have regarding customer interactions?
Responsibilities include ensuring high customer satisfaction, asking open-ended questions to understand customer needs, and providing them with informed advice on products and trends.