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Verkäufer (m/w/d)

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Hospitality & Retail
  • Duisburg

AI generated summary

  • You should have 0-3 years of retail experience, confidence in delivering exceptional customer service, self-motivation, and flexible availability, including evenings and weekends.
  • You will ensure high customer satisfaction, achieve sales goals, engage with customers to identify needs, share product knowledge, stay updated on trends, and foster a positive team environment.

Requirements

  • 0–3 Jahre Einzelhandelserfahrung
  • Hat Selbstvertrauen und fühlt sich wohl damit, sich für eine außergewöhnliche Kundenerfahrung zu engagieren
  • Motiviert, außergewöhnliche Ergebnisse zu erzielen, aufgrund des Enthusiasmus aus der Interaktion mit Kunden und Sportprodukten
  • Führt Aufgaben oder Aktivitäten ohne notwendige Aufsicht durch
  • Flexible Verfügbarkeit – einschließlich abends, am Wochenende und während Ferienzeiten

Responsibilities

  • Sicherstellung eines hohen Niveaus bei Kundenzufriedenheit durch gutes Fachwissen zu allen angebotenen Artikeln und gute Zusammenarbeit mit Kollegen für einen exzellenten Kundenservice
  • Verkäufe, außergewöhnliche Kundenerfahrung und betriebliche Erwartungen erzielen
  • Persönliche und Produktivitätsziele erfüllen
  • Kontakt mit jedem Kunden durch das Stellen offener Fragen, um Bedürfnisse herauszufinden
  • Lernfähigkeit und Erklären von Fachwissen zu Produkten und Trends, um die Kundenbedürfnisse abzudecken
  • Bleibt auf dem Laufenden bei Produktkenntnis und aktuellen oder zukünftigen Produkten/Trends
  • Trägt zu einem positiven und integrativen Arbeitsumfeld bei

FAQs

What are the main responsibilities of a Verkäufer (m/w/d)?

The main responsibilities include ensuring high customer satisfaction through product knowledge, achieving sales and operational expectations, meeting personal and productivity goals, engaging with customers to understand their needs, staying updated on product knowledge and trends, and contributing to a positive work environment.

What qualifications do I need to apply for this position?

The qualifications required include 0–3 years of retail experience, confidence in providing exceptional customer service, motivation to achieve outstanding results, the ability to perform tasks without supervision, and flexible availability including evenings, weekends, and holidays.

Is prior retail experience necessary for this role?

While 0–3 years of retail experience is preferred, it is not strictly necessary, as enthusiasm and willingness to learn are valued.

What kind of work environment can I expect?

You can expect a positive and inclusive work environment where teamwork is encouraged and individual skills are developed on the sales floor.

How is success measured in this position?

Success in this position is measured through personal and productivity goals, as well as the ability to provide an outstanding experience to each customer.

What should I be prepared to discuss in an interview for this role?

You should be prepared to discuss your knowledge of sports shoes and apparel, your approach to customer service, your ability to adapt to different customer types, and any relevant experiences in retail or similar environments.

Are there opportunities for advancement in this position?

Yes, there are opportunities for advancement as you develop your skills and meet your performance goals while working in retail.

The Heart of Sneakers

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Our global house-of-brands inspires and empowers youth culture. Relentlessly committed to fuel a shared passion for self-expression, we create unrivaled experiences at the heart of the sport and sneaker communities through the power of our people. If you want to be a part of something bigger than you can imagine, you’ve come to the right place. To learn more about the incredible impact we’re making on both our local and global communities, visit our Foot Locker LinkedIn Life pages. Our corporate headquarters is in New York City. We also have domestic US offices in St. Petersburg, FL; Camp Hill, PA; Chicago, IL; Junction City, KS; Oshkosh, WI; and Wausau, WI. Our European headquarters is in Vianen, NL. We also have international offices in Toronto, Brisbane, Heijen, Recklinghausen, Hong Kong, and Singapore. We play to win and succeed as a team. We attribute our success to the drive and intelligence of our team members. We have a firm belief that “everyone leads” at Foot Locker and are committed to leveraging the passions of our leaders across the globe. We offer our team members tools and resources to build their capabilities and cultivate a path for their career growth. It is through these ideals and strong leadership that we have and will continue to succeed as a great company.