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Verkäufer(m/w/d), 8 Std/Woche, Mall of Berlin

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Sales & Business Development
    Hospitality & Retail
  • Berlin

AI generated summary

  • You need 0–3 years in retail, confidence in delivering customer experiences, motivation for achieving results, ability to work independently, and flexible availability including evenings and weekends.
  • You will ensure customer satisfaction through product knowledge, achieve sales goals, interact with customers to understand their needs, and contribute to a positive work environment.

Requirements

  • 0–3 Jahre Einzelhandelserfahrung
  • Hat Selbstvertrauen und fühlt sich wohl damit, sich für eine außergewöhnliche Kundenerfahrung zu engagieren
  • Motiviert, außergewöhnliche Ergebnisse zu erzielen, aufgrund des Enthusiasmus aus der Interaktion mit Kunden und Sportprodukten
  • Führt Aufgaben oder Aktivitäten ohne notwendige Aufsicht durch
  • Flexible Verfügbarkeit – einschließlich abends, am Wochenende und während Ferienzeiten

Responsibilities

  • Sicherstellung eines hohen Niveaus bei Kundenzufriedenheit durch gutes Fachwissen zu allen angebotenen Artikeln und gute Zusammenarbeit mit Kollegen für einen exzellenten Kundenservice
  • Verkäufe, außergewöhnliche Kundenerfahrung und betriebliche Erwartungen erzielen
  • Persönliche und Produktivitätsziele erfüllen
  • Kontakt mit jedem Kunden durch das Stellen offener Fragen, um Bedürfnisse herauszufinden
  • Lernfähigkeit und Erklären von Fachwissen zu Produkten und Trends, um die Kundenbedürfnisse abzudecken
  • Bleibt auf dem Laufenden bei Produktkenntnis und aktuellen oder zukünftigen Produkten/Trends
  • Trägt zu einem positiven und integrativen Arbeitsumfeld bei

FAQs

What are the working hours for this position?

The working hours for this position are 8 hours per week.

What qualifications are required for the Verkäufer position?

The qualifications required include 0–3 years of retail experience, confidence in providing exceptional customer experiences, motivation to achieve excellent results, and flexibility in availability, including evenings, weekends, and holidays.

Is prior experience in retail necessary for this job?

No, 0–3 years of retail experience are acceptable, so both experienced and newer candidates can apply.

What characteristics are important for a candidate applying for this position?

Important characteristics include a passion for sports shoes and clothing, excellent communication skills, the ability to adapt to different customer types, and a positive attitude towards problem-solving.

How is success measured in this role?

Success in this position is measured by personal and productivity goals as well as the ability to provide each customer with an outstanding in-store experience.

Will I need to work weekends or holidays?

Yes, flexibility is required, which includes working evenings, weekends, and during holiday periods.

What responsibilities will I have in this role?

Responsibilities include ensuring high levels of customer satisfaction, achieving sales and operational expectations, fulfilling personal and productivity goals, engaging with customers to identify their needs, and contributing to a positive work environment.

Is there any training provided for new employees?

Yes, training will likely be provided to help new employees learn about product knowledge and customer interaction techniques.

What type of environment will I be working in?

You will be working in a positive and inclusive team environment focused on collaboration and customer service excellence.

Can I share my enthusiasm for sports products with customers?

Yes, sharing your enthusiasm for sports products with customers is encouraged and is an important part of providing an engaging customer experience.

The Heart of Sneakers

Retail & Consumer Goods
Industry
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Employees

Mission & Purpose

Our global house-of-brands inspires and empowers youth culture. Relentlessly committed to fuel a shared passion for self-expression, we create unrivaled experiences at the heart of the sport and sneaker communities through the power of our people. If you want to be a part of something bigger than you can imagine, you’ve come to the right place. To learn more about the incredible impact we’re making on both our local and global communities, visit our Foot Locker LinkedIn Life pages. Our corporate headquarters is in New York City. We also have domestic US offices in St. Petersburg, FL; Camp Hill, PA; Chicago, IL; Junction City, KS; Oshkosh, WI; and Wausau, WI. Our European headquarters is in Vianen, NL. We also have international offices in Toronto, Brisbane, Heijen, Recklinghausen, Hong Kong, and Singapore. We play to win and succeed as a team. We attribute our success to the drive and intelligence of our team members. We have a firm belief that “everyone leads” at Foot Locker and are committed to leveraging the passions of our leaders across the globe. We offer our team members tools and resources to build their capabilities and cultivate a path for their career growth. It is through these ideals and strong leadership that we have and will continue to succeed as a great company.