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Verkäufer (m/w/d), Nordwestzentrum

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Frankfurt

AI generated summary

  • You should have 0–3 years of retail experience, confidence in delivering great customer experiences, motivation for results, the ability to work independently, and flexible availability.
  • You will ensure high customer satisfaction through product knowledge, achieve sales goals, engage with customers to identify needs, stay updated on trends, and foster a positive work environment.

Requirements

  • 0–3 Jahre Einzelhandelserfahrung
  • Hat Selbstvertrauen und fühlt sich wohl damit, sich für eine außergewöhnliche Kundenerfahrung zu engagieren
  • Motiviert, außergewöhnliche Ergebnisse zu erzielen, aufgrund des Enthusiasmus aus der Interaktion mit Kunden und Sportprodukten
  • Führt Aufgaben oder Aktivitäten ohne notwendige Aufsicht durch
  • Flexible Verfügbarkeit – einschließlich abends, am Wochenende und während Ferienzeiten

Responsibilities

  • Sicherstellung eines hohen Niveaus bei Kundenzufriedenheit durch gutes Fachwissen zu allen angebotenen Artikeln und gute Zusammenarbeit mit Kollegen für einen exzellenten Kundenservice
  • Verkäufe, außergewöhnliche Kundenerfahrung und betriebliche Erwartungen erzielen
  • Persönliche und Produktivitätsziele erfüllen
  • Kontakt mit jedem Kunden durch das Stellen offener Fragen, um Bedürfnisse herauszufinden
  • Lernfähigkeit und Erklären von Fachwissen zu Produkten und Trends, um die Kundenbedürfnisse abzudecken
  • Bleibt auf dem Laufenden bei Produktkenntnis und aktuellen oder zukünftigen Produkten/Trends
  • Trägt zu einem positiven und integrativen Arbeitsumfeld bei

FAQs

What qualifications are required for the Verkäufer position?

The position requires 0–3 years of retail experience, confidence in delivering exceptional customer experiences, motivation to achieve outstanding results, the ability to perform tasks independently, and flexible availability including evenings, weekends, and holidays.

What are the main responsibilities of the Verkäufer role?

The main responsibilities include ensuring high customer satisfaction through product knowledge and teamwork, achieving sales and operational expectations, meeting personal and productivity goals, engaging with customers to identify their needs, staying updated on product knowledge and trends, and contributing to a positive and inclusive work environment.

Is prior experience in retail necessary for this role?

No, prior retail experience is not strictly necessary; candidates with 0–3 years of experience are encouraged to apply. Enthusiasm and a willingness to learn are highly valued.

What kind of work environment can I expect?

You can expect a positive and inclusive work environment where teamwork is emphasized, and individual skills are nurtured to provide exceptional customer experiences.

Are there opportunities for growth within the company?

Yes, there are opportunities for growth, as success in this position is measured by personal and productivity goals, allowing for advancement based on performance.

What is the focus of the Verkäufer's customer interactions?

The focus is to engage customers through open-ended questions to discover their needs, provide personalized service, and share knowledge about products and trends.

Will I need to work evenings and weekends?

Yes, flexible availability is required, including the possibility of working evenings, weekends, and during holiday periods.

How is my performance evaluated in this role?

Performance is evaluated based on personal and productivity goals, as well as the ability to provide each customer with an outstanding in-store experience.

The Heart of Sneakers

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Our global house-of-brands inspires and empowers youth culture. Relentlessly committed to fuel a shared passion for self-expression, we create unrivaled experiences at the heart of the sport and sneaker communities through the power of our people. If you want to be a part of something bigger than you can imagine, you’ve come to the right place. To learn more about the incredible impact we’re making on both our local and global communities, visit our Foot Locker LinkedIn Life pages. Our corporate headquarters is in New York City. We also have domestic US offices in St. Petersburg, FL; Camp Hill, PA; Chicago, IL; Junction City, KS; Oshkosh, WI; and Wausau, WI. Our European headquarters is in Vianen, NL. We also have international offices in Toronto, Brisbane, Heijen, Recklinghausen, Hong Kong, and Singapore. We play to win and succeed as a team. We attribute our success to the drive and intelligence of our team members. We have a firm belief that “everyone leads” at Foot Locker and are committed to leveraging the passions of our leaders across the globe. We offer our team members tools and resources to build their capabilities and cultivate a path for their career growth. It is through these ideals and strong leadership that we have and will continue to succeed as a great company.