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Verkaufsberater (Teilzeit / 40-60%, m/w/d) - Spreitenbach Shoppi Tivoli

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Rituals

Jan 27

Applications are closed

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Hospitality & Retail
  • Zurich

Requirements

  • Professionelle und leidenschaftliche Kundenberatung und Kundenbindung
  • Umsatzorientierte Umsetzung operativer Prozessabläufe auf der Fläche und im Lager
  • Präsentation der Produkte und Verkaufsräume mit einem guten Blick für Angebote, den Umsatz sowie das Shopping-Erlebnis der Kundschaft
  • Lösungsorientierte Anwendung von Strategien und Best Practices im Kundenservice gemeinsam mit dem Team
  • Authentische und offene Persönlichkeit mit einem ausgeprägten Teamgefühl sowie zeitlicher Flexibilität
  • Ergebnisorientierter Berater mit hoher Service-Exzellenz und -Qualität mit dem Ziel der Kundenzufriedenheit sowie ausgezeichneten Kommunikationsfähigkeiten (Deutsch: sehr gut)
  • Affinität zur Beauty-Welt, Kosmetikbranche oder Lifestylebranche mit erster Erfahrung als Kundenbetreuer (m/w/d), Kundenberater (m/w/d) oder in einer vergleichbaren Position in einer serviceorientierten Branche (z. B. Detailhandel, Gastronomie, Hotellerie, Tourismus)

Responsibilities

  • Professionelle und leidenschaftliche Kundenberatung und Kundenbindung
  • Umsatzorientierte Umsetzung operativer Prozessabläufe auf der Fläche und im Lager
  • Präsentation der Produkte und Verkaufsräume mit einem guten Blick für Angebote, den Umsatz sowie das Shopping-Erlebnis der Kundschaft
  • Lösungsorientierte Anwendung von Strategien und Best Practices im Kundenservice gemeinsam mit dem Team

FAQs

What type of employment is offered for this position?

This position is part-time and offers a workload of 40-60%.

What are the main responsibilities of a Verkaufsberater?

The main responsibilities include providing professional and passionate customer service, implementing sales-oriented operational processes, presenting products and sales spaces effectively, and applying solutions-oriented customer service strategies in collaboration with the team.

What qualifications are required for this role?

Candidates should have an authentic and open personality with team spirit, a results-oriented approach to customer service, excellent communication skills in German, and an affinity for the beauty, cosmetics, or lifestyle industry. Experience in a customer-facing role in a service-oriented environment is also required.

What incentives does Rituals offer to employees?

Rituals offers an unlimited employment contract, 13 salaries, a monthly bonus, up to two free Saturdays per month, a 30% employee discount, regular product gifts, a warm working atmosphere, training opportunities for professional and personal development, and various wellbeing initiatives.

How does Rituals support employee development?

Rituals provides diverse training opportunities that allow employees to grow both professionally and personally, including the potential for advancement to roles such as Expert or Assistant Store Manager.

What is the company culture like at Rituals?

Rituals promotes a culture of mutual respect and a lively environment where all employees feel engaged, valued, and recognized, ensuring equal opportunities and a sense of belonging for everyone.

Is previous experience in the beauty industry required?

While previous experience in the beauty industry or a related field is preferred, candidates with experience in other service-oriented industries (such as retail, gastronomy, hotel, or tourism) are also encouraged to apply.

Do I need to speak German fluently to apply?

Yes, strong communication skills in German are required for this position, as effective customer interaction is essential.

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Rituals

Luxury home & body products to transform everyday routines into meaningful moments. Proud to be certified B Corp™.

Manufacturing & Electronics
Industry
5001-10,000
Employees
2000
Founded Year

Mission & Purpose

"We're not here to sell you beauty; we are here to make you feel good." Raymond Cloosterman, CEO Rituals. We are a global brand that was established in Amsterdam, The Netherlands, in 2000. Today, Rituals operates in more than 1000 stores, 3000 shop-in-shops across 36 countries throughout Europe, Asia, the Middle East, as well as North and South America. Rituals is an omnichannel brand that operates in Retail, Wholesale, E-com and Travel Retail. At Rituals, a strong sense of purpose goes hand in hand with an entrepreneurial spirit. Today, it is our passion to help you navigate a journey of personal wellbeing and growth. We value the well-being of our customers and employees as much as the well-being of our planet. By taking good care of both and taking appropriate measures, we are moving closer to a more sustainable world. Our B Corp™ status is just the beginning, as we continuously work hard every day to make positive sustainable changes. People are the ultimate ambassadors of our brand. We look for people who cultivate true character, who are genuine, authentic and share our values and our brand’s philosophy. The ultimate Rituals employee radiates enthusiasm, energy and really enjoys making connections. Our people reach for the impossible, care about our customers, take ownership, and dream big whilst realizing these ideas in a simple way. It is these traits that have shaped us into the successful company we are today. Contribute to our ambitions and apply now! JOIN OUR FAST-GROWING COMPANY!

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