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Vice President, Business Operations & Analytics

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Brightline

16d ago

  • Job
    Full-time
    Expert Level
  • Data
    Business, Operations & Strategy
  • Palo Alto

AI generated summary

  • You should have 10+ years in operations or strategy, a proven impact record, analytical mindset, strong communication skills, experience leading cross-functional projects, and BI tool proficiency.
  • You will strategize planning, manage metrics, streamline operations, lead projects, partner with executives, and develop high-performing teams for growth and efficiency.

Requirements

  • 10+ years in business operations, strategy, consulting, or general management; startup or high-growth experience preferred.
  • Strong track record of driving measurable impact across planning, execution, and optimization.
  • Analytical and systems thinker with deep experience in building and managing business metrics.
  • Excellent communication, collaboration, and executive presence.
  • Experience leading high-priority cross-functional initiatives.
  • Comfort with BI and planning tools (e.g., Looker, Tableau, Airtable, Salesforce, etc.).

Responsibilities

  • Strategic Planning & Execution:
  • Partner with leadership to define and operationalize company strategy, ensuring alignment with clinical outcomes and business goals.
  • Lead annual and quarterly planning processes, translating strategy into measurable goals and clear team priorities.
  • Monitor progress and make real-time adjustments to keep teams aligned and moving forward.
  • Metrics & Performance Management:
  • Define and manage the company’s core business and clinical operations metrics.
  • Build and maintain dashboards, reports, and review cadences to track performance and drive accountability.
  • Use data to identify opportunities for growth, efficiency, and improved care delivery.
  • Partner with executive leadership to define KPIs and develop frameworks for tracking progress across clinical efficacy, engagement, and growth.
  • Champion a culture of data-driven decision-making throughout the company.
  • Operational Excellence:
  • Streamline workflows across care, ops, product, and business teams to increase coordination and efficiency.
  • Implement tools, systems, and processes that support scale while maintaining high quality.
  • Build scalable processes that reinforce a high-trust, high-performance operating rhythm.
  • Cross-Functional Project Leadership:
  • Drive high-impact initiatives from concept through execution—ranging from market expansion to patient experience improvements.
  • Create project structures, timelines, and success metrics that keep teams accountable and on track.
  • Ensure coordination across departments, surfacing risks and removing blockers proactively.
  • Executive Partnership & Team Development:
  • Act as a strategic thought partner to the CEO and CFO and rest of the leadership team, providing insight and perspective across key decisions.
  • Build and lead high-performing BizOps and Data Science functions, developing talent and fostering a culture of impact and ownership.
  • Support board preparation and investor communications as needed.

FAQs

What is the primary responsibility of the Vice President, Business Operations & Analytics at Brightline?

The primary responsibility of the Vice President, Business Operations & Analytics is to partner with the CEO, CFO, and executive team to translate vision into operational plans, lead strategic planning, performance tracking, and cross-functional initiatives that ensure efficient and impactful scaling of the company's care model and clinical teams.

What kind of experience is required for this position?

The position requires 10+ years of experience in business operations, strategy, consulting, or general management, with a preference for startup or high-growth experience.

What qualities are necessary for a candidate for this role?

A successful candidate should be strategic, data-driven, operationally excellent, effective as both a team leader and hands-on contributor, and capable of thriving in fast-paced environments while bringing structure to ambiguity.

How does the VP of BizOps and Analytics contribute to company culture?

The VP of BizOps and Analytics champions a culture of data-driven decision-making throughout the company and is responsible for building and leading high-performing BizOps and Data Science functions that foster a culture of impact and ownership.

What analytical tools should candidates be familiar with for this role?

Candidates should be comfortable with BI and planning tools such as Looker, Tableau, Airtable, Salesforce, and similar applications.

What benefits does Brightline offer to employees?

Brightline offers medical, dental, vision, long-term disability, life insurance, flexible spending accounts, a 401k, 12 company holidays plus floating holidays, flexible time off, parental leave, health and wellness stipends, home office reimbursement, professional development reimbursement, and stock options.

What is the salary range for the Vice President, Business Operations & Analytics position?

The annual base salary range for this position is $215,000 to $260,000, based on a combination of cash salary, equity, benefits, and potential performance.

How does Brightline support diversity, equity, and inclusion?

Brightline is committed to building a diverse, equitable, and inclusive workforce by creating an environment that encourages employees to be authentic, reach their highest potential, and systematically evaluate and improve their beliefs, behaviors, structures, and systems to ensure that every individual is valued and respected.

What are the key performance management responsibilities for the VP of Business Operations & Analytics?

The key performance management responsibilities include defining and managing the company’s core business and clinical operations metrics, building dashboards and reports to track performance, identifying opportunities for growth and efficiency through data, and partnering with executive leadership to define KPIs for tracking progress.

Is there an opportunity for professional development in this role?

Yes, Brightline provides a professional development reimbursement, allowing employees to pursue further education and skills enhancement relevant to their roles.

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Brightline

Science & Healthcare
Industry
201-500
Employees
2019
Founded Year

Mission & Purpose

Brightline is the first place where technology enables extraordinary behavioral health care—so we can help children and families reach a brighter future. Founded in 2019 by leading digital health entrepreneurs Naomi Allen and Giovanni Colella, we’re reinventing pediatric behavioral health, bringing together the best of technology and real-world care into an extraordinary experience for families. With Brightline, cutting-edge technology, data-informed progress tracking, and science-backed clinical programs unite with multidisciplinary care teams working together with families. From virtual therapy and modern clinics to groundbreaking digital treatments in our mobile app, everything we do is to move children and families forward. Learn more at hellobrightline.com.