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Vice President of Global Renewals

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  • Job
    Full-time
    Expert Level
  • Sales & Business Development
  • Dallas, +3
    Remote

Requirements

  • Bachelor's degree in Business Administration, Sales, or related field; MBA preferred.
  • Proven track record of success in a renewal or customer retention role within the IT industry.
  • 10+ years of renewal leadership experience with an OEM.
  • Strong understanding of sales processes and methodologies, with experience in coordinating efforts between sales and renewal teams.
  • Excellent analytical skills with the ability to interpret data, identify trends, and make data-driven decisions.
  • Exceptional communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and influence stakeholders at all levels.
  • Demonstrated leadership experience, with the ability to inspire and motivate team members to achieve goals and exceed expectations.
  • Strategic mindset with a focus on driving results and delivering value to both the company and its customers.

Responsibilities

  • Collaborate with sales leadership to develop strategies and processes for renewals in alignment with company goals and objectives.
  • Collaborate with Sales leadership to shape the optimal company revenue strategy from our renewal assets via annual renewal planning, goal setting, and tactical renewal execution of target renewals for each fiscal year.
  • Coordinate with team members and sales leadership to ensure renewal quotes are accurate, timely, and contractual requirements and customer needs.
  • Drive the accuracy of renewal assets to minimize revenue loss.
  • Highlight and measure on-time and in-quarter renewal accuracy, providing regular reports and analysis to senior management.
  • Build client confidence in our renewal assets by ensuring accuracy, transparency, and reliability in all renewal data and processes as needed.
  • Develop and implement best practices for renewal processes, continuously seeking opportunities for improvement and optimization.
  • Provide leadership, guidance, and mentorship to the renewal team, fostering a culture of excellence, collaboration, and customer focus

FAQs

What are the main responsibilities of the Vice President of Global Renewals?

The main responsibilities of the Vice President of Global Renewals include enabling and securing renewal revenue, ensuring accurate and timely renewal quotes, refining and improving renewal processes, and collaborating closely with sales leadership for the highest customer satisfaction standards.

What skills and qualifications are required for the Vice President of Global Renewals role?

The ideal candidate for the Vice President of Global Renewals role should have strong leadership and communication skills, extensive experience in renewal enablement and support, a proven track record in driving revenue growth through renewals, and the ability to coordinate efforts with sales teams effectively.

How does the Vice President of Global Renewals contribute to the overall success of the company?

The Vice President of Global Renewals plays a crucial role in driving renewal revenue, improving renewal processes, and ensuring customer satisfaction. By enabling and supporting renewals effectively, the VP of Global Renewals directly impacts the company's financial performance and customer retention rates.

How does the Vice President of Global Renewals collaborate with sales leadership and team members?

The Vice President of Global Renewals collaborates closely with sales leadership and team members to align renewal efforts, secure accurate renewal quotes, and uphold the highest customer satisfaction standards. This collaboration ensures seamless renewal processes and contributes to the overall success of the sales organization.

Changing the way data fuels innovation.

Technology
Industry
5001-10,000
Employees
2017
Founded Year

Mission & Purpose

Hitachi Vantara, a wholly-owned subsidiary of Hitachi, Ltd., guides our customers from what’s now to what’s next by solving their digital challenges. Working alongside each customer, we apply our unmatched industrial and digital capabilities to their data and applications to benefit both business and society. More than 80% of the Fortune 100 trust Hitachi Vantara to help them develop new revenue streams, unlock competitive advantages, lower costs, enhance customer experiences, and deliver social and environmental value.