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Vice President, Technical Operations

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Korn Ferry

7d ago

  • Job
    Full-time
    Expert Level
  • Software Engineering
    IT & Cybersecurity
  • 23d left

AI generated summary

  • You need 10+ years in technical ops with DevOps focus, team leadership, cloud expertise, CI/CD experience, strong communication skills, and a relevant degree. Remote work experience preferred.
  • You will lead a distributed team, drive DevOps and QA strategies, ensure operational readiness, optimize deployments, and foster a culture of accountability and continuous improvement.

Requirements

  • 10+ years of experience in technical operations, with a strong focus on DevOps, Production Ops, Release Management, and Quality Assurance.
  • Proven track record of leading and managing geographically distributed teams, preferably across the US and India.
  • Extensive experience with cloud platforms (AWS, Azure, Google Cloud) and containerization technologies (Docker, Kubernetes).
  • Strong background in CI/CD pipeline management and infrastructure automation.
  • Deep knowledge of best practices in release management, version control, and automated testing.
  • Excellent leadership and communication skills, with the ability to influence and drive initiatives across cross-functional teams.
  • Experience working in a remote-first environment is highly preferred.
  • Bachelor’s degree in Computer Science, Engineering, or a related field. Advanced degree is a plus.

Responsibilities

  • Develop and execute the strategy for DevOps, Production Operations, Release Management, and Quality Assurance in line with the company’s digital goals.
  • Lead, mentor, and manage a geographically distributed team across the US and India, fostering a culture of continuous improvement and innovation.
  • Collaborate with senior leadership, engineering, and product teams to align operational initiatives with business objectives.
  • Ensure operational readiness for product launches and service releases, maintaining high availability and reliability of platforms.
  • Drive automation and efficiency in the deployment pipeline, ensuring rapid and reliable delivery of code into production.
  • Oversee the production environment, ensuring uptime, performance, and rapid incident response.
  • Lead the implementation of infrastructure-as-code and cloud-native technologies to optimize resource utilization.
  • Ensure that monitoring, alerting, and logging are in place to provide visibility into system health.
  • Establish and enforce a robust release management process, ensuring all releases are thoroughly tested, well-documented, and executed with minimal impact on production.
  • Manage version control, deployment schedules, and post-release verification processes.
  • Collaborate with engineering, QA, and product teams to ensure smooth product releases and continuous delivery.
  • Oversee the QA strategy, ensuring rigorous testing processes are followed to maintain high product quality.
  • Implement automated testing frameworks to increase efficiency in the QA process.
  • Foster a culture of accountability and ownership for quality, driving improvements in test coverage, defect resolution, and overall product reliability.
  • Build and manage a high-performing, fully remote team that spans across the US and India, ensuring effective communication and collaboration.
  • Utilize tools and processes that facilitate remote work, including task management, code reviews, and synchronous/asynchronous communication.
  • Ensure team members have clear objectives, are motivated, and are supported in their professional growth.
  • Ensure key operational metrics are tracked, analyzed, and improved over time, including uptime, deployment frequency, and system performance.
  • Implement operational best practices and procedures, including incident management, problem resolution, and post-mortems.
  • Continuously identify opportunities for automation and process improvements to reduce manual intervention and increase operational efficiency.

FAQs

What is the application deadline for the Vice President, Technical Operations position?

The application deadline is 1 November 2024.

What are the key responsibilities of the Vice President, Technical Operations?

The key responsibilities include leading and managing DevOps, Production Operations, Release Management, and Quality Assurance, ensuring operational readiness for product launches, driving automation in deployment, and overseeing quality assurance strategies.

What qualifications are required for this position?

Candidates should have 10+ years of experience in technical operations, a proven track record of managing geographically distributed teams, and extensive experience with cloud platforms and containerization technologies. A Bachelor's degree in Computer Science, Engineering, or a related field is required, with an advanced degree preferred.

What is the salary range for the Vice President, Technical Operations position?

The salary range is $130,000.00 - $160,000.00, depending on experience and qualifications.

Are there any specific tools or technologies I should be familiar with for this role?

Yes, candidates should have a strong background in CI/CD pipeline management, infrastructure automation, cloud platforms (AWS, Azure, Google Cloud), and containerization technologies (Docker, Kubernetes).

How does Korn Ferry support employee wellbeing?

Korn Ferry provides a comprehensive wellbeing platform that includes health benefits such as medical, dental, and vision insurance, as well as options for critical illness, accident injury, and legal insurance.

What kind of vacation and time-off policies does Korn Ferry offer?

Employees are eligible to receive 15 days of vacation annually, paid time off for 16 company holidays, and sick time accrued at a rate of 3.33 hours per pay period, for a maximum of 80 hours annually.

Is prior experience in a remote work environment preferred for this role?

Yes, experience working in a remote-first environment is highly preferred for this position.

What are the core competencies required for the Vice President, Technical Operations role?

Key competencies include leadership, operational excellence, collaboration, problem-solving, and effective communication skills with both technical and non-technical stakeholders.

Does Korn Ferry offer internal mobility opportunities?

Yes, Korn Ferry supports internal mobility, allowing employees to apply for different positions within the organization, subject to eligibility criteria.

Korn Ferry

Korn Ferry is an organizational consultancy that unlocks the potential of organizations through people. #BeMoreThan

Consulting
Industry
5001-10,000
Employees

Mission & Purpose

Korn Ferry. Business Advisors. Career Makers. Korn Ferry is a global organizational consulting firm. We work with our clients to design optimal organization structures, roles, and responsibilities. We help them hire the right people and advise them on how to reward and motivate their workforce while developing professionals as they navigate and advance their careers.