Logo of Huzzle

Virtual Account Manager

  • Job
    Full-time
    Mid Level
  • Customer Relations
    Sales & Business Development
  • Madrid
    Remote

AI generated summary

  • You need inside sales experience, strong phone skills, excellent communication, customer understanding, organizational talent, CRM proficiency, self-motivation, and a relevant bachelor's degree.
  • You will identify sales opportunities, build customer relationships, meet sales targets, manage contracts, provide feedback on market trends, and maintain records in the CRM system, with occasional travel.

Requirements

  • Proven experience in an inside sales role, preferably within Business to Business.
  • Strong phone presence and experience in making dozens of calls per day.
  • Excellent verbal and written communication skills.
  • Ability to understand customer needs and propose appropriate solutions.
  • Strong organizational skills and attention to detail.
  • Proficiency in using CRM software and other sales tools.
  • Self-motivated with a results-driven approach.
  • Bachelor’s degree in Science, Business or Marketing, or a related field is preferred.

Responsibilities

  • Identify and qualify new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
  • Understand customer needs and requirements to propose suitable solutions.
  • Develop and maintain strong relationships with customers to ensure continued business and customer satisfaction.
  • Achieve and exceed monthly and quarterly sales targets.
  • Maintain accurate and up-to-date records of all sales activities and customer interactions in the CRM system.
  • Collaborate with the marketing and product teams to provide feedback on market trends and customer needs.
  • Stay informed about industry trends, competitive products, and market conditions.
  • Commercial Process Management – lead contractual processes including Confidentiality agreements, Preferred provider / Master Services agreements / pricing agreements. Responsible for the resolution of commercial issues / negotiations.
  • Reporting – provide account status reports as the need arises– integrate Sales Force.com as part of daily work to ensure accurate reporting.
  • Periodically may be required to travel to some meetings and trainings.

FAQs

What is the work schedule for the Virtual Account Manager position?

The work schedule is standard Monday to Friday.

What are the environmental conditions for this role?

The environmental conditions are office-based.

What will be my primary responsibilities as a Virtual Account Manager?

Your primary responsibilities include generating new business opportunities, managing customer relationships, achieving sales targets, and conducting regular business reviews with customers.

Is experience in inside sales required for this position?

Yes, proven experience in an inside sales role, preferably within a Business to Business environment, is required.

What qualifications are preferred for applicants?

A Bachelor’s degree in Science, Business, Marketing, or a related field is preferred.

Will I need to travel for this position?

Periodically, you may be required to travel for some meetings and training.

What tools and systems will I need to use in this role?

You will need to use CRM software and other sales tools, as well as integrate Sales Force.com for accurate reporting.

How are the sales targets structured for this role?

You are expected to achieve and exceed monthly and quarterly sales targets.

What are the opportunities for professional development offered in this position?

The company offers opportunities for professional development and career advancement.

What type of work environment can I expect?

You can expect a supportive and dynamic work environment.

The World Leader In Serving Science

Science & Healthcare
Industry
10,001+
Employees

Mission & Purpose

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.